Edna Cueto
Phoenix
Summary
I am an enthusiastic professional with strong interpersonal and organizational skills, seeking a position that utilizes my abilities while offering opportunities for optimizing professional growth. I am fully bilingual in English and Spanish which allows me to provide better patient centered care for our local population.
Overview
11
11
years of professional experience
Work History
Program Coordinator
Barrow Neurological Institute
09.2024 - Current
- Orchestrate comprehensive outpatient and inpatient patient care journeys
- Overseeing appointment scheduling, arranging imaging procedures and coordinate studies to ensure timely and effective care delivery.
- Facilitate seamless patient transfers from other healthcare facilities
- Collaborate closely with interdisciplinary teams to ensure continuity of care and smooth transition process.
- Provide personalized concierge care services for high-profile clients of the Barrow Foundation.
- Catering to their unique needs and preferences with focus on delivering exceptional customer service and fostering positive patient experiences.
Medical Assistant
Barrow Neurological Institute
06.2017 - 09.2024
- I am responsible for providing high-quality, patient-centered care, via obtaining vital signs, documenting chief complaints, and administering validated questionnaires to patients
- I consistently demonstrate strong leadership qualities, efficient task prioritization, and effective problem-solving
- As part of this role, I proactively alert providers regarding patient safety concerns, including reporting significant patient changes to the care team promptly, ensuring high continuity of care
- For clinic operational management, I am proficient in the following:
- Obtaining medication prior authorizations from third party insurance as needed
- Promptly and accurately scheduling appointments for all services provided at the institute, increasing patient access to timely care
- Triaging all patient-specific medical records requests while maintaining strict confidentiality and compliance with federal and state regulations
- Entering and maintaining patient data in the electronic medical record (Cerner), ensuring accessibility and accuracy of information for providers to reference in their decision making
Correctional Health Technician
Correctional Health Services
06.2015 - 06.2017
- I have prepared daily sick call lists (patient list ranging from 20-50 patients per day) in collaboration with an RN and performed administrative tasks such as medical information requests for outside providers
- I personally executed several critical patient care services for the inmate population, including:
- Blood pressure checks
- Blood sugar tests
- Lab draws
- Wound care
- Daily sharps count
- Welfare checks on segregated inmates
- Substance Abuse withdrawal assessments
- CPR
Medical Assistant
IMS Cardiology
04.2014 - 06.2015
- At this outpatient clinic, I obtained vital signs, performed INR checks, and placed holter monitors on patients
- I coordinated comprehensive care for patients requiring additional specialist services, often going the extra mile to ensure ease of access to services for patients
- From an operations perspective, I frequently updated and consolidated both paper and electronic patient charts
- I also promptly handled medication refills and performed comprehensive medication reconciliation
- I practiced effective communication with all team members to ensure all physician-ordered tests were appropriately documented
Education
Nursing
Maricopa Community College
Phoenix, AZ02.2025
Certificate in Medical Assistant - undefined
Apollo College
Phoenix, AZ05.2006
High School Diploma - undefined
Trevor G Browne
Phoenix, AZ05.2002
Skills
- BLS Certified
- HIPAA Certified
- OSHA Bloodborne pathogens Certified
- Proficient in Cerner
- Proficient in IDX
- Proficient in EMR systems
- Patient-centered care
- Professionalism
- Clear closed-loop communication
Personal Information
Title: Medical Assistant
Timeline
Program Coordinator
Barrow Neurological Institute
09.2024 - Current
Medical Assistant
Barrow Neurological Institute
06.2017 - 09.2024
Correctional Health Technician
Correctional Health Services
06.2015 - 06.2017
Medical Assistant
IMS Cardiology
04.2014 - 06.2015
Certificate in Medical Assistant - undefined
Apollo College
High School Diploma - undefined
Trevor G Browne
Nursing
Maricopa Community College
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