Joslynne Figueroa
Gilbert
Summary
Reliable Shift Leader with 8 years at Starbucks. Excellent motivational leader that successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for everyone. Proudly offering talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations.
Overview
8
8
years of professional experience
Work History
Starbucks Shift Supervisor
Starbucks
07.2016 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
Education
High School Diploma -
Mountain Rose Academy
Tucson, AZ05.2016
Skills
- Employee Training
- Workplace Safety
- Staff Management
- Customer-Oriented
- Team Leadership
- Positive Attitude
- Flexible Schedule
- Customer Service
Accomplishments
Reserve Bar Trained (2019-2020)
Partner of The Quarter (x2)
Coffee Master (2019-Current)
Timeline
Starbucks Shift Supervisor
Starbucks
07.2016 - Current
High School Diploma -
Mountain Rose Academy
Similar Profiles
Bianca KeatonBianca Keaton
Barista at StarbucksBarista at Starbucks
Sofie MiuraSofie Miura
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Haley LongHaley Long
Barista at StarbucksBarista at Starbucks