Jessica Erro
Tucson,AZ
Summary
Detail oriented, hardworking and determined Defense Industry Supply Chain professional seeking a challenging and rewarding career. Self starter seeking to leverage experience and capabilities to contribute positively to the success of the company.
Overview
4
4
years of professional experience
Work History
Senior Procurement Analyst
Raytheon Technologies
04.2023 - Current
- Balanced PO's for multiple missile programs at same time
- Negotiate and place PO's up to $145 million
- Further developed supplier relationships
- Utilized procurement tools to manage quote process, order entry, delivery, and receiving
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new and high-stress situations.
- Resolved daily issues by handling RTV's, unreceivables, missed and late deliveries.
Procurement Analyst
Raytheon Technologies
08.2022 - 04.2023
- Communicate and build relationships with suppliers
- Track purchase order deliverables from start to finish - ensuring on time delivery
- Coordinate RTX cross functional team to support action closure
- Ensure timely and accurate SAP system updates on PO items
- Meet with suppliers to assess changes and determine proper courses of action
- Align internal and external team to latest status and actions needed
Transportation Planner
Fiji Water
01.2021 - 08.2022
- Responsible for scheduling 10+ transportation carriers to secure appointments and organize transit throughout United States
- Tender/ secure loads to various carriers
- Developed relationships with carriers to acquire long-term business commitments and desirable rates
- Lead calls with carriers to resolve issues and correct delays
- Work directly with 20+ warehouses to secure appointments and organize transit
- Assign liabilities to late orders
- Coordinate and negotiate request for proposal, bids and conduct cost analysis to support negotiations for quarterly carrier delivery business
- Oversee VIP accounts for customers including Amazon, Costco, Sam's Club, Walmart and others to ensure minimal late orders
- Consistently achieve KPIs over 90% weekly including Missed Appointments, On-Time Pickup and Delivery
- Email response to carriers/warehouses/customers within 2 hours
- Train and develop new hires in company processes, product knowledge, customer service and selling techniques
Sales Associate
UPS
04.2019 - 01.2021
- Developed a high energy approach to unique customer service
- Packed and managed an average of 75 shipments per day focused on optimization of service toward customer care-abouts
- Provide customized personal service to high frequency customers with favorable results for the store and customers
- Met and exceeded goals for in person sales through understanding of customer need matched with product knowledge
- Efficiently conduct cost evaluations to assess gains/losses
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer
Education
Master of Science - Counterterrorism And Homeland Security
American University
Washington, DC08.2023
Bachelor of Arts - Global Journalism
University of Arizona
Tucson, AZ05.2021
Skills
- Planning and Coordination
- Proficient in Excel
- Logistics functions
- Product Sales
- Database Management
- Analytical skills
- Conflict resolution
- Critical Thinking
- Negotiating
- Organization and Time Management
- Dependable and Responsible
- Self-Motivated and Self-Starter
- Teamwork and Collaboration
- Supply Chain Management
- Continuous Improvement
- SAP/Prism/MD04
Timeline
Senior Procurement Analyst
Raytheon Technologies
04.2023 - Current
Procurement Analyst
Raytheon Technologies
08.2022 - 04.2023
Transportation Planner
Fiji Water
01.2021 - 08.2022
Sales Associate
UPS
04.2019 - 01.2021
Master of Science - Counterterrorism And Homeland Security
American University
Bachelor of Arts - Global Journalism
University of Arizona
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