Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Wilson

Maricopa,AZ

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

19
19
years of professional experience

Work History

Senior Administration Assistant

On the Run Legal Solutions
09.2021 - Current
  • Following up that compliance was met and service was completed in a timely manner.
  • Setting up out-of-state services paying close attention to bids amounts.
  • If necessary requesting additional pricing from the client.
  • Communication with process servers and clients, via email and software system regarding any special instructions.
  • Clerical functions, reviewing court documents for service.

Communications System Operator

Maricopa County Adult Probation
08.2017 - 07.2019
  • Confirmed Probation Warrants through software systems
  • Prepared reports by effectively gathering information
  • Placed Probation Holds, Effectively Verifying Information
  • Monitored Officer and Field Staff safety using CAD System
  • Monitored Pre-trail defendants wearing electronic ankle monitors

Equipment Recovery/ Citations Clerk

U-Haul International
08.2015 - 08.2017
  • Read contract notes to find information to track or find lost or stolen equipment
  • Coordinated getting equipment from impound lots
  • Followed up with area field managers to inventory equipment in order to find lost equipment or report equipment stolen
  • Followed up with law enforcement agencies to have equipment removed from NCIC
  • Handled heavy phone calls explaining charges to customers and took payments regarding citations/toll charges
  • Researched contracts for rental dates to bill customers for toll charges and citations

Program Supervisor

Selrico Services
02.2013 - 06.2014
  • Oversight of Senior Home Delivered Meals and Congregate Meal program
  • Oversight to ensure compliance standards upheld for government / city contact

Lead Aide

City of Phoenix Senior Services
08.2005 - 02.2013
  • Assisted with oversight of delivery routes
  • Assisted with oversight compliance standards government contract
  • Performed welfare checks and delivered home delivered meals

Education

High School Diploma -

Moon Valley High School
Phoenix, AZ
05.1985

Skills

  • Customer Service
  • Problem solving
  • Communication
  • Knowledge of Microsoft Office Products
  • Type 35 wpm

Timeline

Senior Administration Assistant

On the Run Legal Solutions
09.2021 - Current

Communications System Operator

Maricopa County Adult Probation
08.2017 - 07.2019

Equipment Recovery/ Citations Clerk

U-Haul International
08.2015 - 08.2017

Program Supervisor

Selrico Services
02.2013 - 06.2014

Lead Aide

City of Phoenix Senior Services
08.2005 - 02.2013

High School Diploma -

Moon Valley High School

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Kimberly Wilson