Santiago Alvarez
Phoenix
Summary
Dedicated to the human service field, and combined experience in customer service/representative roles, data entry/management, technical support, logistics management, and administrative support. With numerous years of proven work, most notably in my continuous relationship with Elevate Phoenix, a non-profit, who I continue to do volunteer work with and have been able to grow with by expanding my hard skills like community organization, public speaking, project development, and team building. In addition, to my most recent work with AESD who have provided me with my most personal growth that expanded on my previous skills, but also taught me how to use variety software, administrative skills, and mentorship through their admin team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
BHT (Behavioral Healthy Technician)
New Horizon Community Care
09.2023 - Current
- Maintained accurate and detailed recorded accounts of clients day-to-day activities through clinical documentation.
- Facilitated individual mentoring and group theory sessions.
- Provided instruction through therapeutic curriculum focused on CBT (Cognitive Behavioral Therapy).
- Designed various interventions plans on a case-by-case basis with clinical supervision.
Instructional Assistant (Classroom Coverage, Technology Liaison, Library Assistant)
Alhambra Elementary School District
- Managed the school's library, with the use of inventory/cataloging software
- Created and implemented a delivery system for books and literacy resources throughout the school
- Troubleshooting, maintaining, managing, and providing technical support for the use of all technology using enterprise management software
- Designed, adapted, and implemented, lesson plans while adhering to a demanding schedule
- Processed and managed data with educational information software through an industry leading student data management ecosystem.
Peer leader (Advanced Leader)
Elevate Phoenix
- Created and implemented lesson plans that specifically target and aim to uplift urban youth
- Presented at events that required professional use of public speaking
- Collaborated and planned volunteer opportunities with other peer leaders to practice community outreach and organization
- Developed and presented projects while adhering to strict deadlines.
Crew (Shift Lead, Office Clerk)
Autonation, INC.
06.2019 - 10.2021
- Maintained physical documents, such as invoices, inventory lists, and request forms
- Operated numerous vehicles with a valid driver's license and no history of serious accidents
- Created and implemented employee schedules
- Supported channels of communication and managed digital documents between all levels of operations using Google Workspace.
Education
Bachelor of Arts - Applied Human Behavior
Northern Arizona University
Flagstaff, AZ08.2023
Associate of Arts - Liberal Arts And General Studies
South Mountain Community College
Phoenix, AZ05.2022
High School Diploma -
Cesar Chavez High School
Laveen, AZ05.2018
Skills
- Bilingual: English and Spanish
- Data management/Data analysis
- Operating systems and software
- Community organization
- Public speaking
- Logistics management
- Project management
- Administrative/Clerical aptitude
- Computer Skills
- Collaborative Teamwork
- Interpersonal and Communication Skills
Certification
- 2018 Advanced Leader Training
- 2022 Completion of Basic Behavioral Health Sciences
- 2022 Professional Psychological and Emotional Resilience Training
- 2022 Trauma Informed Care for Children
Additional Information
2012/2014: City of Phoenix - Phoenix Public Libraries, 2014/2015: Arizona Teen Court, 2017: City of Avondale, 2021: Chase - Christmas Angels, 2023: Elevate Phoenix - "Elevator in Education" award luncheon hosted by Anne Myers Drysdale
Professional References
- Amanda Covarrubias, Director of Education, Elevate Phoenix, acovarrubias@elevatephoenix.org, (602) - 432 - 7696
- Dr. Tamara Campbell, Verizon Innovative Learning Coordinator, AESD, tamaracambell@alhambraesd.org, (480) - 251 - 5580
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
BHT (Behavioral Healthy Technician)
New Horizon Community Care
09.2023 - Current
Crew (Shift Lead, Office Clerk)
Autonation, INC.
06.2019 - 10.2021
Instructional Assistant (Classroom Coverage, Technology Liaison, Library Assistant)
Alhambra Elementary School District
Peer leader (Advanced Leader)
Elevate Phoenix
Bachelor of Arts - Applied Human Behavior
Northern Arizona University
Associate of Arts - Liberal Arts And General Studies
South Mountain Community College
High School Diploma -
Cesar Chavez High School
Similar Profiles
Samantha MunozSamantha Munoz
Behavioral Health Technician at New Horizon Community CareBehavioral Health Technician at New Horizon Community Care
ALEXIS MOXALEXIS MOX
Behavioral Specialist - BHT at New Horizon Community CareBehavioral Specialist - BHT at New Horizon Community Care
Ebony RamirezEbony Ramirez
Office Assistant at New Horizon Community ServicesOffice Assistant at New Horizon Community Services