Aaleiyah Z. Ramadan
Epiphany WIC (Arizona Department of Health Services)
Gilbert
6
years of professional experience
Highly skilled health professional with experience in community programs. Adept at providing nutritional guidance, conducting legal eligibility requirements, HIPAA confidential documentation, and developing individualized care plans. Strong collaboration skills and results-driven approach ensure client satisfaction and program integrity. Proficient in public health principles, client education, and program implementation.
Work History
WIC Nutrition Counselor
1 Year 8 Months- Conducted comprehensive nutritional assessments for WIC participants to determine eligibility remotely and in-person.
- Developed personalized nutrition education plans tailored to individual family requirements and cultural preferences.
- Facilitated group workshops on nutrition topics, promoting healthy eating practices among diverse populations.
- Collaborated with healthcare providers to ensure seamless referrals and integrated care for participants.
- Verified eligibility through AHCCCS, SNAP, Section 8 and TANF proof
- Outreach to over 450+ clients every month to keep benefits up to date
Patient Scheduler/Billing Specialist-Contractor
6 Months- Scheduled patient appointments using electronic health record system, optimizing clinic utilization.
- Coordinated with medical staff to ensure seamless patient flow and reduce wait times.
- Managed patient inquiries and resolved scheduling conflicts effectively for client satisfaction.
- Developed streamlined processes for appointment reminders, improving patient compliance rates.
- Provided extra accessibility and assistance for clients who are 65+ and/or disabled
ABA Paraprofessional -Contractor
1 Year 4 Months- Implemented individualized behavior intervention plans (IEPs) to support students K-5th grade development and progress in their social skills and academics.
- Collaborated with teachers, principals and parents to ensure safe and consistent care for children.
- Assisted children through their day-to-day activities to implement coping skills through difficult situations and encouragement for positive behavior
- Provided crisis intervention support during critical situations involving escalated behaviors or emotional distress among students.
Assistant Manager
2 Years 9 Months- Led team in daily operations, ensuring high-quality customer service and satisfaction.
- Executed sales campaigns with sales team to sign up new members and hit sales goals
- Implemented training programs for new staff, enhancing onboarding efficiency and retention.
- Developed marketing strategies that increased member engagement and community events
- Monitored performance metrics and gym cleanliness to improve client satisfaction
- Processed payments and refunds
Education
Paralegal Studies- American Bar Association (ABA) - Law
- LAS 101- Introduction to Law
- CIS 105- Computer Information Systems
- Scholarship Recipient of Positive Paths, Building Bridges for Women 2026
Associate of Arts - Liberal Arts
- Professional Development: OSHA (10-hour Work Safety) Certification
- English (native language)
- Spanish (conversational)
- Arabic (conversational with ability to read and write as well)
Skills
Multicultural sensitivity
Health promotion
Breastfeeding support
Food safety
Data entry
Microsoft Excel
Conflict resolution
Microsoft outlook
Appointment scheduling
Documentation
Client counseling
Customer relationship management (CRM)
Timeline
WIC Nutrition Counselor
Epiphany WIC (Arizona Department of Health Services)
11.2024 - CurrentRead More
Patient Scheduler/Billing Specialist-Contractor
Orthoarizona Foot And Ankle Institute
04.2024 - 10.2024Read More
ABA Paraprofessional -Contractor
Amergis Healthcare
01.2023 - 05.2024Read More
Assistant Manager
John Reed Fitness
03.2020 - 12.2022Read More
Maricopa Community Colleges, Phoenix College
Paralegal Studies- American Bar Association (ABA) from Law
Read More
Maricopa Community Colleges, Phoenix College
Associate of Arts from Liberal Arts
Read More