Aaron Cordova
Peoria
Summary
Dedicated professional skilled in enhancing client satisfaction through superior service and effective spatial management. Expertise in guest awareness and daily operations management contributes to creating exceptional, memorable experiences.
Overview
20
20
years of professional experience
Work History
Airbnb Owner/Host
Self Employed
Williams
03.2022 - Current
- Managed daily operations
- Implemented customer service protocols to enhance client satisfaction and retention.
- Managed daily operations of business, including hiring and training staff
- Ensured compliance with local, state, and federal regulations.
- Coordinated logistics and inventory management to optimize supply chain processes.
- Maintained relationships with existing clients by providing superior customer service.
Bartender/Bar Supervisor
Western View Steakhouse/Best Western
Williams
09.2024 - 10.2025
- Prepared a variety of cocktails and beverages to meet customer preferences.
- Provided excellent customer service in a fast-paced dining environment.
- Managed inventory of bar supplies and ensured proper storage practices.
- Collaborated with kitchen staff to coordinate food and drink orders efficiently.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Assisted in training new bartenders on menu offerings and service standards.
Fine Dining Server
Steak 44
Phoenix
02.2023 - 03.2024
- Delivered exceptional customer service in a high-end dining environment.
- Assisted guests with menu selections and wine pairings for fine dining experiences.
- Demonstrated knowledge of wine list and recommended wines based on customer preferences.
- Assisted other servers when needed during peak periods.
- Maintained smooth and efficient flow of guests into and out of assigned sections.
- Accurately recorded orders in POS system while providing excellent customer service.
- Handled guest inquiries and resolved issues promptly to maintain a positive experience.
Bartender/Fine Dining Server
The Arizona Biltmore Resort
Phoenix
06.2006 - 03.2020
- Mixed and served a variety of cocktails and beverages for customers.
- Maintained cleanliness and organization of the bar area during shifts.
- Assisted in managing inventory and restocking supplies as needed.
- Provided excellent customer service, addressing inquiries and special requests.
- Developed good working relationships with fellow employees through effective communication.
Education
Bachelor of Arts - Exercise Science
Arizona State University
Tempe, AZSkills
- Ability to quickly form rapport with guests
- Knowledge of cocktails and wine to suggestively upsell
- Service prioritization
- Dining area maintenance
- Food knowledge
- POS operation
- Forecast preparation
Timeline
Bartender/Bar Supervisor
Western View Steakhouse/Best Western
09.2024 - 10.2025
Fine Dining Server
Steak 44
02.2023 - 03.2024
Airbnb Owner/Host
Self Employed
03.2022 - Current
Bartender/Fine Dining Server
The Arizona Biltmore Resort
06.2006 - 03.2020
Bachelor of Arts - Exercise Science
Arizona State University