Aaron Plunk
Phoenix,AZ
Summary
Accomplished working manager with over 30 years of experience in the restaurant industry, including 20 years in management roles. Thriving in a fast-paced environment, prioritizing guest experience above all else. Skilled in creating a positive work atmosphere, managing labor, food costs, and sales effectively. Dedicated to motivating and challenging team members, while maintaining accountability and providing coaching when necessary.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Restaurant Manager
El Encanto
08.2017 - 05.2025
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Oversaw food preparation and monitored safety protocols.
- Carefully interviewed, selected, trained, and supervised staff.
Culinary Professional
Olive Garden
07.2012 - 08.2017
- Consistently Provided professional, friendly and engaging service
- Supervised and Trained all line cooks
- Ensured that all recipes and procedures where understood and Followed
- Made sure that the guest expectations where not only met but exceeded
- Followed strict standards for food handling and safety, minimizing risks to customers.
Manager
Marrie Calenders
10.2009 - 05.2012
- Strategically developed effective marketing plans to increase sales and profits while managing costs.
- Actively took part in ongoing customer service programs to build sales and rapport in the community
- Led and directed team members on effective methods, operations and procedures.
- Prepared for and executed new menu implementations
- Oversaw front of house personnel to support adequate staffing and minimize overtime
Manager
Manuel s Mexican Restaurant Cantina
08.2006 - 11.2008
- Oversaw and managed the daily functions of the Restaurant.
- Hiring, training and scheduled front of the house employees
- Ensure every guests expectations where not only met but exceeded
- Reduced labor costs by 16 percent while maintaining excellent service and profit levels
- Inventory and Product Ordering
- Lowered food cost by training and implementing procedures in back of the house
Education
High School Diploma -
Deer Valley High School
Glendale, AZSkills
- Team leadership
- Commitment to customer satisfaction
- Labor and food cost control
- Inventory control and record keeping
Certification
SERV Safe Certified
Timeline
Restaurant Manager
El Encanto
08.2017 - 05.2025
Culinary Professional
Olive Garden
07.2012 - 08.2017
Manager
Marrie Calenders
10.2009 - 05.2012
Manager
Manuel s Mexican Restaurant Cantina
08.2006 - 11.2008
High School Diploma -
Deer Valley High School
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