Abbas Aliyev

Key Responsibilities and Achievements:

• Strategic Leadership: Founded FixPoint with a vision to provide unparalleled repair services for Apple products, overseeing all aspects of the company's operations, including strategic planning, business development, and technical innovation.
• Establishment of Apple Partnership: Successfully obtained certification as an Apple Independent Service Provider, establishing a direct partnership with Apple to access genuine parts and technical resources essential for delivering authentic and reliable repairs.
• Technical Expertise: Led a team of skilled technicians who were proficiently trained and certified through Apple's ATLAS program, ensuring that they remained up-to-date with the latest repair techniques and best practices endorsed by Apple.
• Quality Assurance: Implemented rigorous quality control measures to maintain the highest standards of repair integrity and customer satisfaction. Each repair conducted at FixPoint adhered strictly to Apple's guidelines and specifications, guaranteeing optimal performance and longevity of serviced devices.
• Customer Experience Enhancement: Fostered a customer-centric approach, emphasizing transparent communication, timely service delivery, and personalized assistance to enhance the overall repair experience for our clientele. This commitment to exceptional customer service garnered trust and loyalty, driving repeat business and positive word-of-mouth referrals.
• Continuous Innovation: Stayed abreast of emerging technologies and industry trends to innovate and enhance our repair capabilities continually. This proactive approach enabled FixPoint to adapt swiftly to evolving customer needs and maintain a competitive edge in the market.

Certified Apple Mac Technician

Certified Apple IOS Technician

Apple Certified Support Professional