Abbas Guliyev
Baku
Summary
Dynamic front desk manager with extensive experience at Ramada Resort, excelling in guest relations and team collaboration. Proven ability to enhance customer satisfaction through effective problem-solving and fluent communication in English, Russian, and Turkish. Committed to delivering exceptional service and fostering a welcoming environment for all guests.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
On Hotel
Antalya
03.2021 - 11.2023
Front Desk Manager
Ramada Resort
Alanya
03.2017 - 10.2020
Front Desk Receptionist
Kremlin Palace
Antalya
03.2015 - 01.2017
Front Desk Manager
Alp Paşa Hotel
Antalya
03.2014 - 01.2015
Entertainer
Nirvana Hotel
Antalya
03.2013 - 12.2013
Entertainment
Club Hotel Sera
Antalya
03.2010 - 02.2013
Education
High School Diploma -
S.Ö.T.L
Sumgait05-2016
Skills
- Customer service
- Office administration
- Problem solving
- Team collaboration
- Front office management
- Communication skills
- Client communication
- Listening skills
- Guest relations
- Problem-solving skills
- Fluent in English, Russian and Turkish (native Azerbaijani)
Affiliations
- boxing
- fitness
- chess
- swimming
Languages
Azerbaijani
First Language
English
Advanced (C1)
C1
Russian
Advanced (C1)
C1
Turkish
Advanced (C1)
C1
Certification
- certified fitness coach
Timeline
Front Desk Receptionist
On Hotel
03.2021 - 11.2023
Front Desk Manager
Ramada Resort
03.2017 - 10.2020
Front Desk Receptionist
Kremlin Palace
03.2015 - 01.2017
Front Desk Manager
Alp Paşa Hotel
03.2014 - 01.2015
Entertainer
Nirvana Hotel
03.2013 - 12.2013
Entertainment
Club Hotel Sera
03.2010 - 02.2013
High School Diploma -
S.Ö.T.L
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