Abbie Dixon
Wickenburg
Summary
Experienced hairstylist adept at meeting customer needs, evaluating styles, and suggesting best options, all while building lasting relationships and trust with clients. Seasoned server with a strong track record of delivering exceptional customer service in busy restaurant settings. Proficient at managing large numbers of tables, guaranteeing customer contentment, and enhancing team productivity. Demonstrates flexibility and multitasking abilities consistently in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Hairstylist
Barrels N Curls
07.2022 - 10.2024
- Educate customers on products to maximize benefits.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Mixed pigments and used proper techniques to achieve desired color.
- Recorded notes for future reference about customer preferences and services delivered.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
Server
Dennys Restaurant
08.2016 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Shift Supervisor
Starbucks
07.2023 - 11.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Education
Certificate - Cosmetology
Kor Beauty Academy
16610 N 75th Ave Unit 103 Peoria, AZ 8538209.2020
Cosmetology
Avalon School of Cosmetology
Phoenix, AZ10.2019
Skills
- Work Station Cleaning and Organization
- Adaptable to Changing Client Needs
- Hair Artistry
- Service Promotions and Self Promotion
- Cash Register Operations and Bookkeeping
- Customer service
- Team collaboration
- Task prioritization
- Staff management
- Inventory control and record keeping
- Friendly, positive attitude
- Flexible and adaptable
- Dependable and responsible
- Calm under pressure
- Verbal communication
Timeline
Shift Supervisor
Starbucks
07.2023 - 11.2023
Hairstylist
Barrels N Curls
07.2022 - 10.2024
Server
Dennys Restaurant
08.2016 - 10.2024
Certificate - Cosmetology
Kor Beauty Academy
Cosmetology
Avalon School of Cosmetology
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