Ashley Williams
Summary
Experienced professional bartender with comprehensive knowledge of various spirits and a talent for building personal connections with customers. Approachable, friendly, and committed to cultivating a loyal customer base through exceptional service. Proficient in working in large-scale casual dining establishments, upholding the highest standards of customer satisfaction and food safety protocols. Accomplished mixologist with an extensive repertoire of memorized drink recipes, poised to deliver an unforgettable food and beverage experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
El Rio Golf Course
11.2022 - 04.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Smith’s Food And Drug
11.2019 - 08.2021
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Bartender
Iron Horse Saloon
04.2019 - 10.2019
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Developed unique drink and cocktail offerings to enhance bar reputation
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies
- Kept alcoholic beverages well-stocked and organized to meet expected demands
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy
- Set up bar for operation, obtained cash bank and stocked service bar
Server Bartender
Brew Brothers Tap House
11.2018 - 05.2019
- Prepared beverages and filled food orders for customers
- Checked identification to enforce age requirement for alcoholic beverages
- Kept updated knowledge of menu and chef specials to provide recommendations according to tastes and specific allergies
- Monitored guests for intoxication and immediately reported concerns to management
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
- Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
- Created orders, documented special requirements and discussed needs with kitchen personnel to provide customers with desired food and minimize complaints
Cocktail Server
Riverside Hotel Casino
03.2017 - 10.2018
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service
- Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses
- Aligned behaviors with local, state and federal alcohol regulations by thoroughly checking identification prior to serving
- Performed with professionalism and focus on quality at all times
- Maintained accurate cash handling practices while efficiently serving customers
Education
High School Diploma -
Big Bear High School
Big Bear Lake, CASkills
- Cash handling
- Order accuracy
- Craft beer knowledge
- Food and beverage pairings
- Customer service
- Self-direction
- Service standard compliance
- Able to lift 50 pounds
- Liquor, beer and wine knowledge
- Responsible alcohol service
Certification
Current Arizona Title 4 Certification
Current Arizona Health/Food Handlers Card
Timeline
Bartender
El Rio Golf Course
11.2022 - 04.2023
Bartender
Smith’s Food And Drug
11.2019 - 08.2021
Bartender
Iron Horse Saloon
04.2019 - 10.2019
Server Bartender
Brew Brothers Tap House
11.2018 - 05.2019
Cocktail Server
Riverside Hotel Casino
03.2017 - 10.2018
High School Diploma -
Big Bear High School
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