Abbigail Williams
Peoria
Summary
Innovative and collaborative with a strong background in ceramics and customer interaction. Expertise in delivering exceptional service and leading studio operations to enhance customer engagement and satisfaction.
Overview
4
4
years of professional experience
Work History
Lead Sales Supervisor
As You Wish Pottery
Glendale, AZ
10.2024 - Current
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Displayed very good communication and customer service skills.
- Helped customers select and paint pottery and gave full, detailed instructions on how glazes work.
- Led daily sales goals and studio operations.
- Often worked with kilns, as well as teaching customers about the firing process.
- Directed children's birthday parties while maintaining high energy and ensuring a positive environment.
- Resolved complex customer issues, employing critical thinking to achieve satisfactory outcomes.
Crew Member
Burger King
Yuma, AZ
10.2022 - 05.2023
- Prepared customer orders efficiently in a fast-paced environment.
- Maintained a clean environment and organization in the workstations to ensure food safety standards.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to achieve a smooth workflow during peak hours.
Education
Associate of Arts - Ceramics
Maricopa Community Colleges, Glendale Community College
Glendale, AZ05.2027
Skills
- Customer service
- Problem-solving
- Effective selling techniques
- Sales team assistance
- Store appearance and merchandising
- Training staff
- Innovative creativity
- Positive attitude
- Cash handling expertise
- Store opening and closing
- Sculpture techniques
- Ceramic sculpture
Timeline
Lead Sales Supervisor
As You Wish Pottery
10.2024 - Current
Crew Member
Burger King
10.2022 - 05.2023
Associate of Arts - Ceramics
Maricopa Community Colleges, Glendale Community College