ABIGAIL HOLIEN
Phoenix
Summary
Healthcare professional with strong foundation in medical documentation and patient record management. Known for reliability and adaptability in dynamic healthcare environments. Adept in data entry, coding, and compliance, while fostering collaborative team atmosphere.
Overview
7
7
years of professional experience
Work History
Medical Records Specialist
Choice Home Health
Scottsdale, AZ
03.2023 - Current
- Familiarizing myself with multiple facets of medical documentation, as well as improving the organizational skills needed to make sure they’re stored properly.
- Constantly making sure the full census of patients under our care have current and accurate medical and primary care information attached to their chart.
- Communicating with clinicians to both ensure they’re seeing their patients as required and to pass along messages the patients themselves feel need to be forwarded.
- Thoroughly discussing with multiple different facilities and hospitals regarding clinical orders that require a signature as well as patient care being provided by us or care that was provided by them.
- When I myself am unable to get the documentation needed back in a timely manner, discussions are had with the patient’s managing BDM to assist by going to the offices physically.
Paraprofessional
Shea Middle School
Phoenix, AZ
02.2022 - 03.2023
- Managing a variety of personalities and schedules to most effectively assist the child through their school day.
- Forming close bonds with colleagues to ensure I have proper assistance, should it be needed in any type of situation.
- Taking on multiple tasks outside of my direct title to aid other teachers when they can’t leave the classroom.
- Making sure my personal attention level is at its peak when supervising to ensure all surrounding individuals are safe.
Brand Ambassador/Stylist
Banana Republic
Scottsdale, AZ
09.2020 - 02.2022
- Pricing of New and old pieces to correctly match our system.
- Interacting with a variety of customers to quickly and efficiently resolve the questions and/or concerns they had regarding the pieces we sell.
- Communicating with stores across the country to better understand and resolve the needs of our customers.
- Putting in extra effort to ensure a clean and professional environment for fellow coworkers and customers.
- Familiarizing myself with any and all new technology brought to us as to stay diligent and informed when helping customers.
Hostess
Red Robin
Scottsdale, Arizona
01.2020 - 03.2020
- Assisted hosts/hostesses with seating of guests during rush times.
- Delivered outstanding customer service by serving food and drinks to guests.
- Effectively maintained a clean working environment during shift.
- Helped resolve guest problems by remaining positive, friendly and respectful.
- Practiced safe food handling procedures by washing hands regularly and using gloves when preparing salads or desserts.
- Supported new marketing and advertising campaigns developed by management in order to propel dining establishments to the top 98% of the market.
Pet Care Associate
PetSmart
Phoenix, Arizona
06.2019 - 12.2019
- Cleaned and sanitized cages, play areas and other common areas to prevent the spread of disease.
- Communicated with coworkers and clients in regard to animal health so it would receive the proper care.
- Recorded animals’ eating, play and excrement habits to monitor health and healing process.
- Trained a staff of 3 people on new procedures.
- Documented all information related to the animal’s health and relayed information to their caregiver.
- Monitored animal health during recovery after basic or serious medical procedures.
Education
GED -
Paradise Valley High School
Phoenix, AZ05-2019
Skills
- Excellent Communication Ability
- Team Collaboration
- Medical terminology
- Building Effective Relationships
- Programming Skills
- Multi Tasking
- Telephone etiquette
- Top Organizational Skills
- Highly Adaptable to Fast Paced Environments
- Medical records management
- Medical records filing
- Medical office procedures
LANGUAGE
English
Timeline
Medical Records Specialist
Choice Home Health
03.2023 - Current
Paraprofessional
Shea Middle School
02.2022 - 03.2023
Brand Ambassador/Stylist
Banana Republic
09.2020 - 02.2022
Hostess
Red Robin
01.2020 - 03.2020
Pet Care Associate
PetSmart
06.2019 - 12.2019
GED -
Paradise Valley High School