Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Abby Shellabarger

Cave Creek,AZ

Summary

Passionate barista dedicated to delivering exceptional customer service and building strong connections with team members. Committed to upholding industry standards and maximizing efficiency, creating memorable experiences for customers with expertly crafted coffee beverages. Excels in fast-paced environments and thrives on the opportunity to brighten someone's day with a perfectly brewed cup of coffee.

Overview

6
6
years of professional experience

Work History

Barista (Scottsdale & Lone Mountain)

Starbucks
06.2023 - Current


  • I put up 6+ Starbucks promotional sets for seasonal launches.
  • Trained to be a barista trainer, and successfully trained three new barista partners.
  • Worked all day parts, strengthening my skills in Starbucks standard procedures regarding both partner and customer experience.
  • Completed tip distribution weekly, strengthening my skills in timely and accurate cash handling.
  • Completed training and execution in putting away weekly store RP order.
  • Developing strong understanding of inventory and organization.

Barista (McClintock & Southern Ave)

Starbucks
08.2022 - 06.2023
  • Applied the knowledge of my role to a different location.
  • Continued to strengthen my knowledge of Starbucks floor positions and policies.
  • Participated in weekly clean plays with my team, and nightly milk counts.

Barista (Scottsdale & Lone Mountain)

Starbucks
02.2022 - 08.2022
  • Completed barista basics training, and strengthened my skills on all Starbucks floor positions and day parts.
  • Further strengthened my skills in customer service, and team collaboration.

Shift Lead

Cupbop
06.2021 - 02.2022
  • Lead a team of 3-8 food handlers.
  • Gained skills in resolving staffing issues, running a floor or employees with breaks, communications with restaurant owners, placing and put away inventory orders, and handling cash every night.
  • I planned and executed 2 company team-building events on a fixed budget.
  • Gained skills in marketing, through designing signage and distributing promotional material.
  • Learned how to be flexible, and quickly think through solutions on the spot.

Retail Volunteer

Kiwanis Marketplace
07.2019 - 07.2021
  • Retail Display
  • Cleaning
  • Inventory Management
  • I have completed over 30 hours of volunteer work at Kiwanis, specifically in the clothing department.
  • I have experience in customer service, cash handling, display design, and teamwork.

Cashier

Cactus Shadows High School
08.2020 - 05.2021
  • Cash Handling
  • Customer Service
  • Ran schools 'student store' multiple times a week
  • Maintained and stocked inventory.
  • Handled cash and made regular deposits.
  • Provided great customer service, assuring each customer left better than they came.

Education

Graphic Design

Arizona State University Online
06.2025

High School Diploma -

Cactus Shadows High School
05.2022

Skills

  • Barista Trainer
  • Retail Display
  • Promotional set
  • RP organization
  • Tip Distribution
  • Inventory management
  • Milk count
  • Multitasking
  • Collaboration
  • Cash Handling
  • Design & Marketing

Awards

Partner of the Quarter, 04/22, Received the 'Partner of the Quarter' award due to excellence in customer service and team collaboration. Awarded only two months into barista role.

Timeline

Barista (Scottsdale & Lone Mountain)

Starbucks
06.2023 - Current

Barista (McClintock & Southern Ave)

Starbucks
08.2022 - 06.2023

Barista (Scottsdale & Lone Mountain)

Starbucks
02.2022 - 08.2022

Shift Lead

Cupbop
06.2021 - 02.2022

Cashier

Cactus Shadows High School
08.2020 - 05.2021

Retail Volunteer

Kiwanis Marketplace
07.2019 - 07.2021

Graphic Design

Arizona State University Online

High School Diploma -

Cactus Shadows High School

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Abby Shellabarger