Operations Manager
Alliance Environmental Group LLC
Tempe
10.2002 - Current
- Enforced federal, state, local and company rules for safety and operations.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Addressed customer concerns with suitable solutions.
- Presented performance and productivity reports to supervisors.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Prepared staff work schedules and assigned team members to specific duties.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.