Abi Reed
Flagstaff
Summary
Currently a Barista. Job skills are: customer service, the capability of making drinks and learning new techniques or skills, while maintaining exceptional social and communication abilities, while following health and safety guidelines. Worked in customer service for 2 years: always respecting the customer and solving problems that may arise.
Overview
3
3
years of professional experience
Work History
Barista
Sage Brush Trading
06.2023 - Current
- Float to other stores in the building to provide coverage.
- Provided a happy environment for the customers, while addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Sales Associate
Fiiz Drinks
05.2022 - 05.2023
- Engaged with customers to effectively build rapport and lasting relationships.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Worked effectively in fast-paced environments.
Clothing Processor
Reverie Threads
05.2021 - 12.2021
- Provided feedback to production team regarding product quality.
- Investigated customer complaints to take necessary corrective actions.
- Expedited order fulfillment processes by efficiently unpacking shipments, tagging new merchandise, and updating inventory records accordingly.
Education
Northern Arizona University
Flagstaff, AZ05.2027
High School Diploma -
Mesa High School
Mesa, AZ05.2023
Skills
- Coordinating Orders
- Adaptive and Creative
- Customer Service
- Stocking Supplies and Retail Products
- Food Preparation
- Fluent in English, Partially Fluent in ASL
- Workstation Maintenance
Timeline
Barista
Sage Brush Trading
06.2023 - Current
Sales Associate
Fiiz Drinks
05.2022 - 05.2023
Clothing Processor
Reverie Threads
05.2021 - 12.2021
Northern Arizona University
High School Diploma -
Mesa High School
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