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Associate Principal Engineer

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Identity Access Management minded individual with over 8 years of experience in Information Technology. Expert with a wide variety of applications including Active Directory, Exchange, 365 and Microsoft Azure. Possesses an Associate Degree in Cyber Security, working towards Network + certification while holding CompTIA IT Fundamentals certification. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

An IT professional with a strong track record in identifying and solving problems. Demonstrated skills in Incident management . Excellent technical skills in many operating systems and software packages. Adapt at solving , electronics and computer technology problems. Dedicated to providing exceptional internal and external customer service, while working within policy guidelines.

ITIL-certified Major Incident Manager with expertise in incident resolution, problem management, and process optimization. Prevents SLA violations through proactive escalations, reduces customer downtime, and enhances satisfaction via cross-functional coordination. Skilled in root cause analysis and ITIL-driven improvements, with a strong background in global team leadership and maintaining audit compliance.

Detail-oriented Patient Access Representative with extensive medical services background and strong work ethic. Managed patient-related accounts receivables at a large medical facility. Excellent communications skills and empathetic nature enabled achievement of positive outcomes. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

ABİD HAGVERDİYEV

Overview

Work History

Junior security specialist (Access management, DLP Incident manager)

Lead Technical Support Specialist

System Adminisrator

İCT Internship Program

Excel Operator, Accountant

Education

RHCSA -

Express course of network and system administrator -

Bachelor of Science - Computer Science

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Lead Technical Support Specialist

System Adminisrator

İCT Internship Program

Excel Operator, Accountant

Junior security specialist (Access management, DLP Incident manager)

RHCSA -

Express course of network and system administrator -

Bachelor of Science - Computer Science

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