Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Abigail Amador

Phoenix,AZ

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

Coach
10.2023 - Current
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Shift Leader

Zoyo Neighborhood Yogurt
03.2023 - 12.2023
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
  • Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
  • Reviewed financial reports to identify areas of opportunity for cost reduction or increased revenue generation.

Education

High School Diploma -

Tolleson High School
Tolleson, AZ
05.2023

Skills

  • Display Setup
  • Regulatory Compliance
  • Money Handling
  • Customer Service
  • Independent Judgement
  • Teamwork and Collaboration
  • Teamwork
  • Customer Assistance
  • Retail Sales
  • Time Management
  • Customer service excellence
  • Flexible Hours
  • Creative Thinking

Languages

Spanish
Native or Bilingual

Timeline

Retail Sales Associate

Coach
10.2023 - Current

Shift Leader

Zoyo Neighborhood Yogurt
03.2023 - 12.2023

High School Diploma -

Tolleson High School

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Abigail Amador