Abigail B. Keenan
Tempe
Summary
Dynamic and dedicated professional with a strong work ethic and integrity, honed at Shaw's Grocery Store. Proven ability in customer service and assistance, consistently delivering exceptional experiences. Skilled in cash handling with high accuracy and adept at time management, fostering teamwork and collaboration in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Barista
Groundswell Surf Cafe
Salisbury
06.2025 - 08.2025
- Guided customers on menu items with personalized recommendations to enhance their dining experience.
- Created clean and inviting atmosphere for customers, enhancing their experience and encouraging repeat visits.
- Managed the acai station, producing quality orders quickly and efficiently.
- Coordinated with team members to streamline café operations during peak hours.
- Assisted other stations upon manager requests to ensure efficient operations.
- Restocked supplies to maintain inventory levels.
Cashier, Bagger
Shaw's Grocery Store
Newburyport
06.2023 - 08.2023
- Operated cash register for cash, check, and credit card transactions, ensuring high accuracy and customer satisfaction.
- Greeted customers entering store and addressed their needs to enhance shopping experience.
- Welcomed customers and assisted in identifying their needs to provide tailored service.
- Worked flexible schedule and extra shifts to meet business needs.
Barista
Battle Grounds Coffee Shop
Newburyport
06.2022 - 10.2022
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced coffee shop environment.
- Created clean and inviting atmosphere for customers, fostering positive experiences and encouraging repeat visits.
- Resolved customer complaints professionally and efficiently, enhancing overall satisfaction levels.
- Managed cash register transactions accurately, maintaining accountability for all financial transactions during shifts.
Education
Bachelor of Arts - Chinese Language And Culture
Arizona State University
Tempe, AZ05.2028
High School Diploma -
The Governor's Academy
Byfield, MA05.2024
Skills
- Barista
- Customer Service
- Customer Assistance
- Attention to detail
- Time management
- Team collaboration
- Conflict resolution
- Work Ethic and Integrity
- Patience and Empathy
- Strong V4-5 climber
Hobbies and Interests
- Playing the cello and piano
- Reading
- Drawing
- Baking
- Bouldering
- Running
- Hiking
Languages
Chinese (Mandarin), Limited Working
Timeline
Barista
Groundswell Surf Cafe
06.2025 - 08.2025
Cashier, Bagger
Shaw's Grocery Store
06.2023 - 08.2023
Barista
Battle Grounds Coffee Shop
06.2022 - 10.2022
Bachelor of Arts - Chinese Language And Culture
Arizona State University
High School Diploma -
The Governor's Academy