Abigail Bohannon
Casa Grande
Summary
Resourceful supervisor with a proven track record of successfully resolving critical issues within time-sensitive environments. Skilled in building and maintaining talented teams, highly organized, energetic, and versatile leader committed to continuous improvements. History of motivating staff to work together towards achieving targets demonstrates ability to inspire and drive results. Dependable professional with keen attention to detail and proactive mindset, constantly seeking opportunities to improve processes and workflows for the benefit of the team. Conscientious, hardworking, and excelling at multitasking in fast-paced environments, consistently delivering exceptional performance.
Overview
13
13
years of professional experience
Work History
Supervisor/Assistant Manager in Training
Ace Hardware
06.2021 - 12.2024
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner, while ensuring customer satisfaction.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Monitored employee productivity levels on a regular basis to identify areas for improvement.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives, and communication goals.
- Responded to customer questions regarding products, prices, and availability.
- Trained new employees on company policies, job duties, and performance expectations.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Running POS system
- Cash handling, making daily deposits, doing books every morning on daily sales.
- Lifting 40+ lbs daily
- Payroll
- Purchasing and receiving orders
Courtesy Clerk
Safeway
07.2017 - 10.2019
- Greeted customers and provided assistance in locating items.
- Inspected customer bags to ensure no shoplifting occurred.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Provided excellent customer service by being friendly and courteous at all times.
- Promptly responded to customer requests or complaints in an appropriate manner.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Assisted with price checks, go-backs, and replenishing supplies.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Took unwanted items from checkout to proper location.
- Escorted customers to desired merchandise location.
- Directed customers to product locations throughout store to help find requested items.
- Delivered exceptional customer service by greeting customers and directing to desired items.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Farm Ranch Hand
Self-employeed
03.2012 - 06.2017
- Planted crops including corn, soybeans, wheat, alfalfa, and hay.
- Assisted with maintaining fences on the property for livestock safety.
- Monitored animal health by providing vaccinations and administering medications as needed.
- Fed and watered livestock daily to ensure proper nutrition levels.
- Maintained records of livestock births, deaths, sales, feed purchases, and other related information.
- Cleaned out stalls regularly to ensure sanitary living conditions for animals.
- Transported animals from one location to another safely while adhering to all applicable regulations.
- Ensured that all tools and equipment used were properly stored after use.
- Observed changes in behavior of animals so that any health issues could be addressed quickly.
- Assisted with loading supplies onto trucks for transport off the ranch.
- Repaired broken fencing around the perimeter of the property.
- Inspected water troughs daily to make sure they are clean and filled with fresh water.
- Fed and watered livestock, ensuring their health and well-being.
- Administered medications and vaccinations to livestock under supervision.
- Assisted with the breeding and raising of livestock, including calving and lambing.
- Monitored animal health, identifying and reporting any signs of illness.
- Fed and watered livestock and monitored food and water supplies.
- Examined animals to detect illness, injury or disease.
- Cleaned stalls, pens and equipment using water hoses or pumps.
- Mixed feed, additives and medicines in prescribed portions.
- Patrolled holding habitats and grazing areas to monitor animal safety and make timely repairs to equipment, gates and pens.
- Maintained stock health with proactive grooming, clipping, trimming, parasite control, castration, and shearing.
- Ordered food for animals and arranged delivery.
- Broke in new horses with diligent and patient approach focused on building trust and obedience.
Education
High School Diploma -
Florence High School
Florence, AZ05-2019
Skills
- Staff management
- Staff discipline
- Payroll processing
- Inventory oversight
- Processes and procedures
- Policy enforcement
- Relationship building
- Verbal and written communication
- Coaching and mentoring
- Attention to detail
- Employee motivation
- Task delegation
- Safety protocols
- Training and mentoring
- Goal oriented
- Customer service
- Inventory control
- Project planning
- Documentation and reporting
- Workflow management
- Teamwork and collaboration
- Problem-solving
- Active listening
- Organizational skills
- Reliability
Timeline
Supervisor/Assistant Manager in Training
Ace Hardware
06.2021 - 12.2024
Courtesy Clerk
Safeway
07.2017 - 10.2019
Farm Ranch Hand
Self-employeed
03.2012 - 06.2017
High School Diploma -
Florence High School
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