Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail Eggers

Chandler

Summary

Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Flexible Student Worker possessing outstanding computer competency and excellent attention-to-detail. Organized and helpful individual committed to fostering and sustaining strong relationships with coworkers and customers. Driven to succeed and attain targets. Diligent Student Worker polished in balancing schoolwork and office work. Dynamic and self-directed individual possessing outstanding problem-solving and planning abilities. Committed to gaining real-world experience and working collaboratively with team. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.

Overview

5
5
years of professional experience

Work History

Customer Care Intern

Meritage Homes Corp
05.2025 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Collaborated with team members to share best practices and develop strategies for exceptional customer care.
  • Utilized CRM system effectively, accurately logging all interactions and updates for comprehensive recordkeeping.
  • Fostered a positive work environment by actively engaging in teamwork initiatives, sharing ideas, knowledge, and resources among colleagues.
  • Participated in ongoing professional development activities to stay current on industry trends and best practices in customer care.
  • Actively sought feedback from customers to identify areas for improvement within company processes and procedures.
  • Supported team leaders by providing detailed reports on individual performance metrics, aiding in employee evaluations and goal-setting exercises.
  • Provided empathetic support to customers experiencing difficulties, fostering trust and loyalty.
  • Logged call information and solutions provided into internal database.

Zoom Crew (Event Staff)

Phoenix Raceway
08.2023 - Current
  • Supported the Phoenix Raceway-branded ShowCar and/or Pace Car at public ZoomCrew appearances.
  • Acted as a credible and professional ambassador, representing Phoenix Raceway to current and prospective customers.
  • Engaged the public enthusiastically, educating them on Phoenix Raceway's history, services, and ticketing opportunities.
  • Assisted in the setup and teardown of event displays, including loading/unloading the ShowCar into/out of the hauler.
  • Ensured promotional materials and giveaway items were stocked and organized at the display.
  • Collected prospective customer information for future marketing campaigns.
  • Developed expert knowledge of Phoenix Raceway's products and services to provide accurate information.
  • Supported various Event Experience activations during the March and November race weekends.
  • Fulfilled additional tasks as assigned to ensure the success of events and activations.
  • Delivered high levels of enthusiasm and professionalism in all customer interactions.
  • Maintained strict compliance with safety protocols and procedures.
  • Demonstrated reliability and dependability in fulfilling event responsibilities.

Student Worker

Grand Canyon University
08.2023 - Current
  • Adhered strictly to all applicable laws and regulations pertaining to students privacy rights.
  • Developed effective working relationships with team members across multiple departments.
  • Participated in daily huddles with team members in order to discuss common goals and objectives.
  • Provided guidance to students regarding residence hall policies and procedures.
  • Advised students on roommate conflicts, roommate selection processes, and other related topics.
  • Facilitated communication between students and university administrators regarding housing matters.

Campground Ranger

Sun Outdoors San Diego Bay
05.2023 - 08.2023
  • Gathered and sorted trash and recyclables to support sustainable practices.
  • Monitored, inspected and identified external facility or building areas requiring maintenance or repair.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Planned and completed group projects, working smoothly with others.
  • Assisted with customer requests and answered questions to improve satisfaction.

Sales Associate

Kohl's
08.2020 - 07.2021
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Education

Bachelor of Science - Business Management

Grand Canyon University
Phoenix, AZ
04.2025

High school diploma - undefined

Calvary Christian Academy
Chula Vista, CA
05.2022

Master of Science - Business Administration

Grand Canyon University
Phoenix, AZ
12-2026

Skills

  • Problem-Solving
  • Customer Service
  • Organizational Skills
  • Retail Sales
  • Verbal and Written Communication
  • Teamwork and Collaboration
  • Time Management
  • Call center experience
  • Complaint handling
  • Salesforce and Microsoft office
  • Multitasking and organization
  • Adaptability and flexibility
  • Verbal and written communication
  • Problem resolution
  • Relationship building
  • Email communication

Timeline

Customer Care Intern

Meritage Homes Corp
05.2025 - Current

Zoom Crew (Event Staff)

Phoenix Raceway
08.2023 - Current

Student Worker

Grand Canyon University
08.2023 - Current

Campground Ranger

Sun Outdoors San Diego Bay
05.2023 - 08.2023

Sales Associate

Kohl's
08.2020 - 07.2021

High school diploma - undefined

Calvary Christian Academy

Bachelor of Science - Business Management

Grand Canyon University

Master of Science - Business Administration

Grand Canyon University
Abigail Eggers