Abigail G. Sotelo
Tucson
Summary
Reliable and customer focused professional with experience in retail, animal care, and housekeeping services. Skilled in cash handling, sanitation, and providing friendly, efficient customer service. Most recently cooperated a self employed ice cream truck business as part of a two person team, working directly with customers to sell products, handle transactions, manage inventory, and support daily operations. Known for strong work ethic, adaptability, and the ability to work efficiently both independently and as part of a team.
Overview
15
15
years of professional experience
Work History
Mr. Olaf ice cream truck
Self employed
Tucson
09.2021 - 06.2025
- Ice Cream Truck Worker / Sales Associate
- Provided friendly customer service to children and families in neighborhood routes
- Sold ice cream products directly to customers along scheduled neighborhood routes
- Managed inventory by restocking ice cream products and tracking popular items
- Maintained cleanliness and organization of the truck to meet health standards
- Resolved customer questions and requests quickly and politely
- Support of the driver to ensure a smooth, efficient daily operations
Cabin Cleaner
Prospect Airport Services Inc.
Las Vegas
12.2019 - 03.2020
- Cleaned and sanitized cabin interiors to meet safety and hygiene standards.
- Inspected aircraft cabins for cleanliness and readiness before boarding.
- Organized cleaning supplies and equipment for efficient workflow.
Housekeeping Room Attendant/House Cleaner
Hilton Grand Vacations
Las Vegas
05.2017 - 01.2020
- Cleaned and sanitized guest rooms to maintain high cleanliness standards.
- Replenished supplies and amenities in guest accommodations daily.
- Reported maintenance issues to ensure timely resolutions for guests.
- Followed safety protocols while handling cleaning chemicals and equipment.
- Organized and prioritized cleaning tasks based on occupancy levels.
- Assisted guests with special requests to enhance their stay experience.
Kennel Technician
Green valley animal hospital
Henderson
04.2016 - 07.2017
- Cleaned and sanitized animal kennels to maintain a healthy environment.
- Monitored animal behavior and health to identify potential issues.
- Assisted veterinarians during examinations and treatments of animals.
- Fed and hydrated animals according to specific dietary requirements.
- Managed daily exercise routines for various breeds of dogs.
- Organized supplies and equipment for efficient workflow in the kennel area.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Prepared food to meet needs of animals under care with appropriate meals.
- Inspected kennels regularly for any possible health hazards or maintenance concerns.
Cashier
Walmart
Las Vegas
05.2012 - 08.2015
- Processed customer transactions efficiently at point-of-sale.
- Assisted customers with product inquiries and store navigation.
- Maintained clean and organized checkout area for optimal customer experience.
- Handled cash, credit, and gift card transactions accurately and securely.
- Resolved customer complaints promptly and professionally to enhance satisfaction.
- Trained new cashiers on register operations and customer service standards.
- Helped customers find specific products, answered questions, and offered product advice.
Cashier
Albertsons
Henderson
04.2010 - 10.2011
- Assisted customers with product inquiries and store navigation.
- Maintained clean and organized checkout area for optimal customer experience.
- Handled cash, credit, and gift card transactions accurately and securely.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
- Performed other duties as assigned by management.
Education
High School -
Liberty High School
Las Vegas, NVSkills
- Friendly, professional customer service
- Friendly, positive attitude
- Cash handling and accurate transactions
- Communication
- Multitasking Abilities
- Detailed cleaning and sanitizing procedures
- Room turnover and restocking supplies
- Compassionate handling of pets
- Cleaning kennels and animal living areas
- Working independently with minimal supervision
- Managing daily setup and breakdowns
- Responsible food handling practices
- Standing for long periods of time
- Attention to detail
- Strong work ethic
References
Available Upon Request
Timeline
Mr. Olaf ice cream truck
Self employed
09.2021 - 06.2025
Cabin Cleaner
Prospect Airport Services Inc.
12.2019 - 03.2020
Housekeeping Room Attendant/House Cleaner
Hilton Grand Vacations
05.2017 - 01.2020
Kennel Technician
Green valley animal hospital
04.2016 - 07.2017
Cashier
Walmart
05.2012 - 08.2015
Cashier
Albertsons
04.2010 - 10.2011
High School -
Liberty High School