Dependable team member with record of responsibility and hardworking approach. Offering proficiency in the principles of Pilates instruction and customer service.
Overview
4
4
years of professional experience
2026
2026
years of post-secondary education
Work History
Order Taker
Portillo’s Scottsdale
Scottsdale
07.2023 - Current
Took customer orders accurately and efficiently in a fast-paced environment.
Provided menu information and recommendations to enhance customer experience.
Processed transactions using point-of-sale systems for order management.
Assisted in training new order takers on company procedures and service standards.
Provided excellent customer service by greeting customers warmly and addressing their needs promptly.
Customer Service and Attractions Attendant
Great Wolf Lodge
Scottsdale
05.2021 - 06.2023
Assisted in operating attractions, ensuring compliance with safety protocols.
Engaged with guests to create a friendly atmosphere and enhance their experience.
Conducted routine inspections of equipment to ensure proper functioning and safety standards.
Collaborated with team members to resolve guest inquiries and concerns promptly.
Resolved customer complaints promptly and courteously.
Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Education
Associate of Science - Biology
Maricopa Community Colleges, Scottsdale Community College
Scottsdale, AZ
08.2022 - 08.2025
Pilates Instructor Certification - Club Pilates Teacher Training Program
Club Pilates
Scottsdale, Arizona
08.2024 - 08.2025
Saguaro High School
Scottsdale, Arizona
Skills
Team collaboration
Time management
Problem solving
Educationally driven
Group and individual instruction
Positive reinforcement techniques
Affiliations
Over ten years of experience playing the viola. Performed with Youth Symphony of the Southwest, Scottsdale Community College Orchestra, and the ASU Philharmonic Orchestra.
Avid reader
Devoted to increasing personal health and fitness through Pilates and personal education.
Volunteer work performing at Southwest Comfort Care 2024-current.
Timeline
Pilates Instructor Certification - Club Pilates Teacher Training Program
Club Pilates
08.2024 - 08.2025
Order Taker
Portillo’s Scottsdale
07.2023 - Current
Associate of Science - Biology
Maricopa Community Colleges, Scottsdale Community College