
Excelling in patient relations and scheduling. Bilingual and adapt to changes well, I effectively manage appointments and ensure information protection, enhancing patient satisfaction and office efficiency. Proven ability to collaborate with healthcare teams to streamline operations and improve service delivery.
Enhanced patient experience by greeting patients and visitors warmly upon arrival.
Efficiently managed patient check-in and check-out processes to streamline office operations.
Responded promptly to incoming phone calls, directing inquiries to appropriate staff members.
Registered new patients accurately, ensuring all necessary information was captured for records.
Verified patient appointments to confirm schedules and reduce wait times for services.
Updated patient demographics regularly to maintain accurate and current records for billing.
Inputted insurance information meticulously to facilitate smooth claim processing and reimbursement.
Organized daily mail sorting to ensure timely distribution of correspondence within the office.
Ensured a welcoming environment by greeting patients promptly upon arrival.
Streamlined patient flow by efficiently checking in and checking out patients.
Organized appointment schedules to maximize provider availability and patient convenience.
Proactively contacted patients to confirm scheduled appointments, enhancing attendance rates.
Managed follow-up communications for no-show appointments, successfully re-scheduling them for future visits.
Maintained accurate patient records by sending messages to the doctor within patient charts.
Registered new patients into the system, ensuring all necessary information was collected accurately.
Coordinated the scanning of insurance documents into patient charts for seamless billing processes.
Successfully managed incoming calls, ensuring prompt assistance for patient inquiries.
Registered new patients, streamlining their onboarding process for enhanced office efficiency.
Updated patient demographic information, maintaining accurate and current records in the system.
Input insurance details into patient charts, facilitating smooth billing and claims processes.
Scheduled cardiology and vascular appointments, optimizing patient flow within the clinics.
Reviewed referrals thoroughly, ensuring timely communication and coordination with specialists.
Sent messages to physicians based on patient requests, enhancing patient-provider communication.
Processed medication refill requests through charts, supporting continuity of care for patients.
Answer phones,, Send electronic fax to Dr office for refill renewal, Review medical claims, Review eligibility and benefits for Cigna Medicare Healthsprings