Abigail (Abby) Cordasco
Scottsdale
Summary
Dynamic professional with a proven track record in customer retention and revenue generation, honed at Hotworx, Infrared Fitness Studio. Expert in client account management and adept at creating lasting customer relationships. Demonstrated ability to exceed sales targets through effective account development and competitor research. Skilled in staff training, ensuring high levels of customer service.
Overview
5
5
years of professional experience
Work History
Sales Representative
Hotworx, Infrared Fitness Studio
04.2024 - Current
- Informed customers of promotions to increase sales productivity and volume.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Met existing customers to review current services and expand sales opportunities.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Bartender, Server
CDS Bar and Grill
12.2023 - 06.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet customer needs.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Administrative Assistant
Fit6
02.2023 - 06.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Established administrative work procedures to track staff's daily tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Server, Foodrunner
Modern Market Eatery
09.2022 - 01.2023
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Crew Team Member
Cold Stone Creamery
07.2021 - 03.2022
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Used proper techniques to prepare food and ingredients.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated register to process payments and collect cash payment for order totals.
- Worked well with teammates and accepted coaching from management team.
Sales Associate
Turnstyle Consignment Stores
01.2020 - 06.2021
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Associate of Applied Business - Business
Maricopa Community Colleges, Paradise Valley Community College
Phoenix, AZ05-2026
Skills
- Client Account Management
- Account development
- Account Servicing
- Competitor research
- Customer Retention
- Revenue Generation
- Customer Service
- Staff Training
Hobbies
Passionate about maintaining a healthy lifestyle through various forms of exercise, including weightlifting, running, and yoga. Regularly participate in community fitness events and challenges to stay motivated and engaged. Enjoy leading and attending group fitness classes, fostering a sense of community and teamwork while promoting physical wellness.
Active participant in hiking, cycling, and team sports, utilizing nature as a backdrop for physical activity and personal growth.
Timeline
Sales Representative
Hotworx, Infrared Fitness Studio
04.2024 - Current
Bartender, Server
CDS Bar and Grill
12.2023 - 06.2024
Administrative Assistant
Fit6
02.2023 - 06.2024
Server, Foodrunner
Modern Market Eatery
09.2022 - 01.2023
Crew Team Member
Cold Stone Creamery
07.2021 - 03.2022
Sales Associate
Turnstyle Consignment Stores
01.2020 - 06.2021
Associate of Applied Business - Business
Maricopa Community Colleges, Paradise Valley Community College
Similar Profiles
Colby ParksColby Parks
Trainer Sales Associate at HOTWORX - Infrared Fitness StudioTrainer Sales Associate at HOTWORX - Infrared Fitness Studio
Abbigale AdamsAbbigale Adams
Fitness Sales Associate at Hotworx 24, Infrared Fitness StudioFitness Sales Associate at Hotworx 24, Infrared Fitness Studio
Olivia BattonOlivia Batton
Sales Associate at Hotworx 24, Infrared Fitness StudioSales Associate at Hotworx 24, Infrared Fitness Studio