Abigaill Zermeno Alcazar
Glendale
Summary
Dynamic Sales Associate with a proven track record at Under Armour, excelling in customer service and point-of-sale operations. Recognized for driving sales through effective product merchandising and team collaboration. Adept at inventory management and fostering customer relationships, consistently achieving sales goals while maintaining high store standards.
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Cashier
Target
Glendale
10.2025 - 01.2026
- Processed transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and purchase decisions.
- Maintained cleanliness and organization of checkout area.
- Managed cash, credit, and gift card transactions proficiently.
- Partnered with team members to elevate customer service experience.
- Followed store policies for returns and exchanges diligently.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Conducted price checks for special orders or discounts as requested by customers.
- Built and maintained productive relationships with employees.
Sales Associate
Under Armour
Glendale
06.2024 - 09.2025
- Assisted customers in selecting high-quality athletic apparel and footwear.
- Processed transactions quickly and accurately using point-of-sale systems.
- Organized merchandise displays to promote new products effectively.
- Collaborated with team members to achieve daily sales goals and maintain store standards.
- Participated in inventory management by restocking shelves and tracking product levels.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed returns, exchanges, and refunds in accordance with company policies.
Education
Associate of Science - Biological Sciences
Maricopa Community Colleges, Glendale Community College
Glendale, AZ 08.2023 - 01.2026
High School Diploma -
Apollo High School
Glendale, AZSkills
- Point-of-sale operation
- Inventory management
- Product merchandising
- Customer service
- Sales processing
- Adaptability to change
- Store opening and closing
- Customer needs assessment
- Cash handling
- Teamwork and collaboration
- Customer assistance
- Refunds and exchanges
- Empathy and patience
- Returns processing
- Basic math
- Product recommendations
- Checkout monitoring
Languages
- Spanish
- English
Timeline
Cashier
Target
10.2025 - 01.2026
Sales Associate
Under Armour
06.2024 - 09.2025
Associate of Science - Biological Sciences
Maricopa Community Colleges, Glendale Community College
08.2023 - 01.2026
High School Diploma -
Apollo High School