Abil Pashayev
Rx2Go
Baku
18
years of professional experience
Results-driven professional with experience in risk management, logistics coordination, and operational leadership. Strong record of leading teams, resolving issues, and maintaining accurate documentation. Focused on improving workflows, supporting customer satisfaction, and delivering reliable day-to-day operations.
Work History
Delivery Driver Supervisor
1 Year 7 Months- Supervised daily pharmacy deliveries, ensuring drivers followed route schedules and service standards.
- Coordinated dispatch priorities to support timely prescription drop-offs and pickup requests.
- Monitored route performance and adjusted assignments to maintain efficient coverage.
- Trained drivers on delivery procedures, customer interactions, and proof-of-delivery documentation.
- Maintained delivery records and driver activity logs for operational consistency.
- Developed strong relationships with key clients by ensuring consistent quality of service in deliveries.
- Maintained accurate records of vehicle maintenance logs, driver schedules, and delivery documentation.
- Trained new delivery drivers on company policies, safety protocols, and customer service standards.
Warehouse Coordinator
4 Years 6 Months- Coordinated inbound and outbound shipments, ensuring accurate routing, labeling, and timely order fulfillment.
- Oversaw inventory records, resolving discrepancies and maintaining accurate stock levels across warehouse systems.
- Scheduled daily warehouse activities, aligning labor, dock usage, and material flow with operational priorities.
- Trained warehouse staff on safety procedures, handling practices, and standard receiving and shipping processes.
- Collaborated with purchasing and production teams to support replenishment, shortages, and schedule changes.
- Verified accuracy of shipping and receiving documents and maintained records.
- Managed the receipt, storage, and dispatch of goods to ensure timely delivery to customers.
Restaurant Manager
6 Years 3 Months- Directed daily restaurant operations, ensuring consistent service standards and smooth shift execution.
- Managed staff scheduling, hiring, and training to support coverage and team performance.
- Enforced food safety, sanitation, and health code compliance across kitchen and dining areas.
- Monitored inventory levels and coordinated ordering to reduce shortages and waste.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
Organization Manager
2 Years 1 Month- Coordinated organizational operations, aligning daily workflows with executive priorities and stakeholder expectations.
- Managed member communications, ensuring timely responses, clear updates, and accurate issue resolution.
- Organized meetings, agendas, and follow-up actions to support efficient leadership decision-making.
- Maintained administrative records, improving document accuracy, retrieval, and confidentiality.
- Supported event planning and business forums, coordinating logistics, vendors, and participant communication.
- Prepared reports and correspondence, strengthening internal documentation and external outreach consistency.
- Established strong relationships with stakeholders through regular communication and collaboration.
Head of Underwriting/Reinsurance Department
3 Years 6 Months- Identified issues, analyzed information, and implemented solutions to enhance underwriting processes.
- Resolved operational challenges and delivered exceptional service to improve client satisfaction.
- Provided professional services and support in a dynamic work environment.
- Managed resources and optimized performance to support decision-making and drive departmental success.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Senior Specialist
4 Years 5 Months- Developed and implemented risk assessment procedures to enhance underwriting accuracy.
- Analyzed claims data to identify trends and recommend process improvements.
- Mentored junior staff on best practices in insurance operations and compliance.
- Collaborated with cross-functional teams to streamline policy administration process.
- Negotiated contracts with vendors, securing favorable terms that benefited the organization's bottom line.
- Prepared management reports summarizing case status, risks, and service bottlenecks for decision-making.
- Collected, arranged, and input information into database system.
Education
BBA - Financial Management
Skills
Logistics coordination
Staff training
Documentation management
Customer relations
Risk management
Advanced problem solving
Continuous improvement mindset
Time management
Computer proficiency
Adaptable Decision-making
Timeline
Delivery Driver Supervisor
Rx2Go
10.2024 - 05.2026Read More
Warehouse Coordinator
SMS Group
04.2020 - 10.2024Read More
Restaurant Manager
G-13 Project
06.2018 - 09.2024Read More
Organization Manager
Azerbaijan Entrepreners Confederation
04.2016 - 05.2018Read More
Head of Underwriting/Reinsurance Department
Azerbaijan Industrial Insurance
10.2012 - 04.2016Read More
Senior Specialist
Azerbaijan Industrial Insurance
05.2008 - 10.2012Read More
Caucasus University
BBA from Financial Management
Read More