I am striving to help and serve my community by providing my ethical, people person, and leadership skills to individuals with diverse backgrounds to help the community become a better place.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Adult Jail Transition Specialist
South West Behavioral Health Services
09.2022 - Current
Provide Case Management services for clients and assist them in accomplishing goals
Conduct intakes with new clients get them enrolled in our program.
Screen potential clients by going to jails around the county and conversing with them about services.
Run clients information using government websites to check charges and see if they qualify for services.
Document services provided such as case management or transportation into the company's system.
Act as advocates for clients during court hearings.
Communicate with community resources in order to obtain connections and assisting clients with getting in touch with appropriate resources.
Work together as a team to ensure clients accomplish goals, needs and assisting them with becoming productive members of society.
Pre-sentence Screener
Maricopa County Adult Probation Department
12.2021 - 09.2022
Prepare documentation for sentencing by conducting criminal background checks and inserting information into Arizona Government data base.
Conducting interview and collect information about defendant as part of pre-sentence procedures.
Manage multiple cases and make sure files get turned in on time for sentencing.
Collect DNA and finger prints on people with felonies.
Track down defendants to report to the Adult Probation Department for Pre-sentence interview.
Communicate with Probation Officers, Attorneys and Pre-sentence officers through phone calls, emails and letters.
Inform victims of defendants sentencing date by sending victim letters with information about defendant's sentencing date.
Deescalate clients during difficult conversations.
Residential Coordinator
Reflections Health Services
07.2020 - 12.2021
Enhanced tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
Manage group home containing individuals with history of addiction, experiencing homelessness and with a criminal record.
Provide transportation for clients to therapy sessions and appointments.
Assist with appointment scheduling, medication refills, Government programs applications, etc.
Deescalate altercation between clients.
Train new staff and manage staff.
Document incident reports and writer reports on daily client activities.
Preform drug testing on clients and conduct room searches.
Provides care to clients in a manner that promotes safety, comfort, and in the most therapeutic environment
Assists clients with activities of daily living; attends to parent behavioral problems and aids in crisis intervention
Therapeutic Support Staff
The ACES School
07.2019 - 07.2020
Delivered brief interventions to help clients develop healthy coping skills.
Maintained classroom structure and safety in a classroom of adolescents with autism or behavioral challenges
Implemented lesson plan curriculum such as math, reading, and life skills
Prevented and deescalated student outburst
Documented incident and behavioral reports
Improved clients'' daily living skills by providing guidance in areas such as personal hygiene, communication, and social interactions.
Provided crisis intervention to support clients during times of urgent need.
Assisted school staff with implementing targeted interventions within classroom settings for improved academic performance among students receiving therapeutic support.
Loader
Lowe's Home Improvement
09.2018 - 07.2019
Provided direction to customers around the store
Responsible for online orders
Maintained cleanliness and aided in stocking shelves and unloading trucks in a timely manner
Participated in regular inventory audits to manage stock levels.
Participated in ongoing training sessions to stay current on industry best practices and enhance job performance.
Security Officer
Securitas Security Services USA
10.2018 - 05.2019
Conduct patrols around building on foot and vehicle
monitor surveillance camera
conduct written reports every hour
assist visitors with passes and checking them into the database
answer telephone calls when needed
report to supervisor when incidents occurred as well as writer incident reports
Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Sporting Goods Sales Associate
Walmart
08.2015 - 03.2017
Responsible for selling ammunition, firearms, and license for hunting and fishing
Used a computerized system to check backgrounds for individuals wanting to purchase firearms
Provide customer support by answering questions
Aided customers in locating items throughout department
Kept work location cleaned, stocked, and safe
Managed efficient cash register operations.
Listened to customer needs and desires to identify and recommend optimal products.
Used in-store system to locate inventory and place special orders for customers.
Education
Associate of Applied Science - Criminal Justice
Kishwaukee College
Malta, IL
05.2019
High School Diploma -
Yuma High School
Yuma, AZ
05.2013
Skills
Bilingual (Spanish & English)
Organizational Skills
Customer services
Leadership
Time management
Good under pressure
Problem solving
Team player
Quick learner
Conflict Management
Critical Thinking
Attention to Detail
Crisis intervention strategies
Certification
CPR Certification
ORAS Certification
First Aid
Languages
Spanish
Professional Working
Timeline
Adult Jail Transition Specialist
South West Behavioral Health Services
09.2022 - Current
Pre-sentence Screener
Maricopa County Adult Probation Department
12.2021 - 09.2022
Residential Coordinator
Reflections Health Services
07.2020 - 12.2021
Therapeutic Support Staff
The ACES School
07.2019 - 07.2020
Security Officer
Securitas Security Services USA
10.2018 - 05.2019
Loader
Lowe's Home Improvement
09.2018 - 07.2019
Sporting Goods Sales Associate
Walmart
08.2015 - 03.2017
Associate of Applied Science - Criminal Justice
Kishwaukee College
High School Diploma -
Yuma High School
CPR Certification
ORAS Certification
First Aid
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