Aby Brown
Tucson
Summary
Dedicated professional with strong multitasking and customer service skills. Experienced in brand promotion and campaign management, driving audience engagement across social media platforms.
Overview
2
2
years of professional experience
Work History
Bartender
Fairway Cigars
Tucson, AZ
04.2026 - Current
- Crafted and served diverse cocktails, enhancing customer satisfaction and experience.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Managed inventory levels, ordering supplies as needed to minimize shortages and enhance service efficiency.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to foster loyalty.
- Collaborated with management to develop seasonal drink menus, incorporating customer feedback for increased appeal.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Social Media Manager
Fairway Cigars
Tucson, AZ
01.2026 - Current
- Developed and implemented social media strategies to enhance brand visibility and engagement.
- Created engaging content across multiple platforms, increasing audience interaction and follower growth.
- Analyzed performance metrics to optimize campaigns and improve overall social media effectiveness.
- Collaborated with cross-functional teams to align social media initiatives with marketing objectives.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Monitored competitor activities on social media, providing insights for strategic adjustments in content plans.
Marketing Manager
1st Choice Motors
Abilene, TX
11.2025 - 03.2026
- Developed and implemented digital marketing campaigns to enhance brand visibility.
- Collaborated with sales team to align marketing strategies with customer needs.
- Conducted market research to identify trends and target audience preferences.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Wrote and distributed press releases to increase brand visibility.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- Analyzed campaign performance data to optimize future marketing efforts.
Customer Service Representative
My Mechanic Of Abilene
Abilene, TX
07.2025 - 11.2025
- Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
- Managed service appointments using scheduling software, optimizing workflow and resource allocation.
- Provided product knowledge to customers, facilitating informed decision-making and trust in services.
- Trained new team members on customer service protocols, ensuring consistent service quality across interactions.
- Collaborated with mechanics to understand technical issues, improving communication and resolution times for customers.
- Collaborated with Office Manager and Service Manager to keep up and update paperwork and inquiries for outside services.
Shift Leader/Barista
7Brew Coffee
Abilene, TX
07.2024 - 07.2025
- Oversaw daily operations, ensuring efficient workflow and high-quality service in fast-paced environment.
- Trained and mentored new team members, fostering a collaborative and supportive work culture.
- Managed inventory levels, optimizing stock availability to meet customer demand effectively.
- Implemented process improvements, enhancing service speed and customer satisfaction ratings.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Co Social Media Manager
Gamma Sigma Sorority
Abilene, TX
08.2024 - 05.2025
- Developed and executed engaging content strategies across multiple social media platforms.
- Monitored social media trends to enhance audience engagement and brand visibility.
- Collaborated with cross-functional teams to align social media objectives with organizational goals.
- Analyzed performance metrics to refine content and improve overall campaign effectiveness.
- Trained and mentored junior team members on best practices in social media management.
Education
Bachelor of Arts - English And Theatre
McMurry University
Abilene, TX05-2025
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Brand promotion
- Social media platforms
- Campaign management
- Budgeting and allocation
- Photo and video editing
- Photography
Timeline
Bartender
Fairway Cigars
04.2026 - Current
Social Media Manager
Fairway Cigars
01.2026 - Current
Marketing Manager
1st Choice Motors
11.2025 - 03.2026
Customer Service Representative
My Mechanic Of Abilene
07.2025 - 11.2025
Co Social Media Manager
Gamma Sigma Sorority
08.2024 - 05.2025
Shift Leader/Barista
7Brew Coffee
07.2024 - 07.2025
Bachelor of Arts - English And Theatre
McMurry University