Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ace Bickel

Tucson

Summary

Dedicated professional with a proven track record in customer service and team collaboration. Skilled in training and operational efficiency, ready to enhance onboarding processes and drive team success.

Overview

5
5
years of professional experience

Work History

Mentor

Afni
Tucson, AZ
01.2025 - 05.2026
  • Facilitated knowledge transfer through one-on-one mentoring sessions with new team members.
  • Developed training materials to enhance onboarding processes for incoming staff.
  • Collaborated with management to identify areas for improvement in training programs.
  • Supported team initiatives by sharing best practices and operational insights during meetings.
  • Monitored progress of mentees, ensuring alignment with organizational goals and expectations.

Service and Food Champion

Taco Bell
Tucson, AZ
03.2024 - 01.2025
  • Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
  • Prepared and assembled food products according to established quality standards and menu specifications.
  • Collaborated with team members to maintain a clean and organized workspace, adhering to health regulations.
  • Assisted in training new staff on operational procedures and Taco Bell's service standards for optimal performance.

Host

Boss Hogs
Pagosa Springs, CO
05.2023 - 08.2023
  • Greeted and seated guests, ensuring prompt and friendly service to enhance customer experience.
  • Managed reservation system, optimizing seating arrangements for efficiency during peak hours.
  • Coordinated with kitchen staff to communicate guest needs and special requests effectively.
  • Assisted in training new hosts on service standards and operational procedures to maintain quality.

Escape Room Manager

Pagosa Escape Zone
Pagosa Springs, CO
09.2021 - 08.2022
  • Managed daily operations of escape room activities to ensure seamless guest experiences.
  • Developed and implemented engaging themes and challenges for diverse escape room scenarios.
  • Optimized booking systems to enhance efficiency in scheduling and guest management.
  • Ensured compliance with safety regulations and maintained a secure environment for guests.

Education

High School Diploma -

Pagosa Springs High School
Pagosa Springs, CO

Skills

  • Effective leadership
  • Teamwork and collaboration
  • Collaboration skills
  • Goal planning
  • Skill development
  • Organization
  • Stress management
  • Behavioral coaching

Timeline

Mentor

Afni
01.2025 - 05.2026

Service and Food Champion

Taco Bell
03.2024 - 01.2025

Host

Boss Hogs
05.2023 - 08.2023

Escape Room Manager

Pagosa Escape Zone
09.2021 - 08.2022

High School Diploma -

Pagosa Springs High School
Ace Bickel