Adam Acuna
El Mirage
Summary
Dynamic and results-driven leader with deep experience in: - Sales - Finance - Compliance (KYC, CIP, CDD, FINCEN) - Global sanctions - Investigations - Customer service - Risk management - Audit control testing Proven ability to train, coach, and build rapport with teams and clients.
Overview
15
15
years of professional experience
Work History
Enterprise Risk Analyst
Western Alliance Bank
05.2024 - Current
- Conducts Test of Design (TOD) and Test of Effectiveness (TOE) evaluations
Operations Manager
US Bank
06.2023 - 05.2024
- Managed corporate/commercial banking team
- Oversaw compliance and new account processes
- Led 12 specialists
Operations Manager
MUFG Union Bank
03.2018 - 06.2023
- Managed New Account Review Team
- Supervised 26 employees (onshore/offshore)
- Ensured regulatory compliance
Inside Sales Rep
Liberty Mutual
08.2016 - 03.2017
- Sold auto and property insurance
- Delivered top-tier customer service
Member Solutions Specialist
USAA
05.2015 - 08.2016
- Sold financial products
- Licensed in all 50 states for property and casualty
Compliance Analyst
Bank of America
11.2010 - 05.2015
- Conducted global sanctions screening
- Performed KYC and compliance reviews
Education
Diploma -
Ironwood High School
01.2000
Business Management
Grand Canyon University
01.2027
Skills
- Management: Experience managing onshore and offshore teams
- Sales: Skilled in face-to-face, phone, and door-to-door sales
- Customer Service: 25 years of experience
- Compliance: Strong knowledge of KYC, CIP, CDD, FINCEN, and global sanctions
- Risk Control Testing: Proficient in enterprise risk and audit testing
Timeline
Enterprise Risk Analyst
Western Alliance Bank
05.2024 - Current
Operations Manager
US Bank
06.2023 - 05.2024
Operations Manager
MUFG Union Bank
03.2018 - 06.2023
Inside Sales Rep
Liberty Mutual
08.2016 - 03.2017
Member Solutions Specialist
USAA
05.2015 - 08.2016
Compliance Analyst
Bank of America
11.2010 - 05.2015
Business Management
Grand Canyon University
Diploma -
Ironwood High School
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