Adam Youwanes
Goodyear
Summary
Detail-oriented risk and verification professional with experience in financial analysis, fraud prevention, and underwriting support within a fast-paced auto lending environment at Carvana. Proven ability to assess complex documentation, mitigate risk, and deliver high-quality customer experiences while consistently performing as a top contributor. Entrepreneurial background in e-commerce operations, managing end-to-end business functions and achieving strong customer satisfaction. Currently pursuing a Bachelor’s degree in Supply Chain Management at Arizona State University.
Overview
7
7
years of professional experience
Work History
Senior Verification Specialist
Carvana
07.2024 - Current
- Conducted detailed financial and identity verification for auto loan applications, reviewing income documentation, credit reports, and account history to mitigate risk and prevent fraud.
- Analyzed customer-submitted documents to ensure accuracy, compliance, and lending eligibility, supporting sound underwriting decisions.
- Utilized internal tools and systems including Jira, Carma, Aspect, Front, and Excel to manage workflows, track cases, and document findings.
- Delivered high-quality customer experience to both customers and partnering with internal departments.
- Applied strong critical thinking and problem-solving skills in a fast-paced, metrics-driven environment.
- Recognized as a top performer within the department for accuracy, productivity, and quality metrics, achieving dozens of performance-based rewards.
Online Seller/Business Management
eBay
03.2019 - Current
- Built and operated a successful e-commerce business utilizing the eBay platform, managing end-to-end operations.
- Fulfilled 1,000+ orders while scaling business growth and brand presence.
- Achieved 100% positive feedback across 350+ customer reviews through consistent, high-quality service
- Managed product sourcing, listing optimization, pricing strategy, and inventory control to ensure profitability.
- Oversaw full order fulfillment lifecycle, including packaging, shipping, and carrier coordination.
- Resolved customer inquiries and returns efficiently, maintaining high levels of customer satisfaction and retention
Education
BBA - Supply Chain Management
Arizona State University
Tempe, AZ05.2029
Skills
- Customer Service
- Risk Mitigation and Financial Assessment
- Fluency in Systems such as Jira, Carma, Aspect, Front, and Excel
- Business Management
- Order Fulfillment
- Inventory Management
Timeline
Senior Verification Specialist
Carvana
07.2024 - Current
Online Seller/Business Management
eBay
03.2019 - Current
BBA - Supply Chain Management
Arizona State University