Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adam L Hebert

Prescott Valley

Summary

Most recently, I held the job title of Area Sales Manager. With my extensive sales and contractual expertise, I developed a number of skills that are pertinent to the Contract Specialist role, such as contract analysis, data analysis and team supervision. As Area Sales Manager, I was in charge of managing sales contracts; I continually evaluated contracts for customer profiles, expiration dates and recurring purchases. I became adept at analyzing data to determine any discrepancies; this data analysis skill will be an asset when performing contract reviews in my new role. Beyond this, I possess certain strengths that will contribute to this role. My leadership skills will help when it comes to coaching colleagues and I have strong communication abilities that will assist with leading any related meetings. Additionally, my excellent time-management will come in handy when coordinating projects and ensuring they meet deadlines.

Overview

8
8
years of professional experience

Work History

Verizon Sales Specialist

Verizon Wireless
09.2023 - Current
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Provided first-rate service to all customers and potential customers.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.

QCC - Sales Contract Specialist

Manager
07.2018 - Current
  • Manage sales contracts and continually evaluate contracts for customer profiles, expiration dates, and recurring purchases
  • Conduct data analysis to identify discrepancies and ensure contract compliance
  • Train and lead a team in contract development and adherence to company policies and standards
  • Utilize system software programs, including RQ, OMNI, ACSS, and Journey, for contract management and navigation
  • Perform detailed price/bill analysis, ensuring accurate pricing and adherence to customer and agency policies
  • Maintain CPNI compliance, client security, and confidentiality in contract handling
  • Earned prestigious awards and bonuses for exceeding sales and contract goals, demonstrating commitment to excellence.
  • Held a minimum of 15% personal contract fulfillment growth year-over-year.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Vehicle Sales

Recreational, Desert Autoplex RV
01.2018 - 07.2018
  • Provided a top-notch customer experience by promoting and selling new and used RVs
  • Conducted effective demonstration rides and walk-through presentations to showcase RV features
  • Collaborated closely with the finance and insurance team to facilitate smooth contract negotiations and closures
  • Ensured adherence to contractual obligations, including financing agreements and warranties
  • Acted as a liaison between customers and various departments, addressing concerns and ensuring customer satisfaction
  • Stayed up to date with market trends and inventory to provide accurate information to customers.

Service Representative - Loaner Car Agent

Chapman BMW
03.2017 - 01.2018
  • Specialized in filing and fulfilling contracts for the loaner car fleet division, ensuring compliance with customer needs
  • Managed a team to provide working, clean, and safe vehicles for guests and business personnel
  • Prepared contracts detailing check-in/check-out times, vehicle regulatory regulations, and usage requirements
  • Utilized dedicated system software for contract writing and completion, ensuring accurate data system information scheduling.

Chipotle Crew Member

Chipotle Mexican Grill
08.2016 - 03.2017
  • Demonstrated excellent customer service skills while serving customers and maintaining a clean and organized work area.

Education

High-school Diploma -

Alpha Omega Academy - ArizonaCollege Attendance - Central Arizona College
Casa Grande, AZ

Skills

  • Contract negotiation and review
  • Market research and analysis
  • Compliance with regulatory requirements
  • Data analysis and discrepancy identification
  • Contract training and mentoring
  • Strong communication and interpersonal skills
  • Detail-oriented and highly organized
  • System software proficiency (RQ, OMNI, ACSS, Journey)
  • Highly trainable on any systematic software and profecticent in technology

Timeline

Verizon Sales Specialist

Verizon Wireless
09.2023 - Current

QCC - Sales Contract Specialist

Manager
07.2018 - Current

Vehicle Sales

Recreational, Desert Autoplex RV
01.2018 - 07.2018

Service Representative - Loaner Car Agent

Chapman BMW
03.2017 - 01.2018

Chipotle Crew Member

Chipotle Mexican Grill
08.2016 - 03.2017

High-school Diploma -

Alpha Omega Academy - ArizonaCollege Attendance - Central Arizona College
Adam L Hebert