Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Known for collaborative team approach and commitment to excellence.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Driver
Lyft
06.2023 - Current
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Kept detailed mileage and fuel reports to track overall fuel costs.
Delivered goods and products to customer on time and in excellent condition.
Coordinated efficient routes to avoid delays and optimize schedules.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Drove safely in various weather and road conditions to avoid accidents.
Minimized liability by consistently following road rules when driving.
Generated consistent referrals and repeat business by providing friendly and fast service.
Real Estate Consultant
Realty Executives
04.2018 - 04.2023
Liaised between buyers and sellers to provide positive experiences for both parties.
Generated leads for sales and rental properties through cold calls and referrals.
Wrote listings detailing and professionally highlighting property features to increase sales chances.
Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
Conducted comprehensive market analysis to identify opportunities for investors.
Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
Advised clients on market conditions and property value for informed decision-making.
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Informed home buyer of sales, construction and warranty processes.
Communicated with clients to understand property needs and preferences.
SHIPPING SUPERVISOR
RESHOEVN8R
06.2014 - 08.2018
Worked professionally with team members and across departments to meet demands of high-volume environment.
Evaluated team performance and provided feedback on areas requiring improvement.
Upheld company standards for quality, performance and accuracy across outbound operations.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Developed and implemented strategies to improve team productivity and efficiency.
Resolved conflicts between team members and addressed complaints or grievances.
Assisted with regular cycle counts and large-scale inventory audits to maintain accurate records.
Handled day-to-day shipping and receiving overseeing more than 200 packages per day.
Supervised shipping team of 5 employees.
Owner/Operator
A TO Z COMPLETE DETAIL, LLC
09.2008 - 06.2014
Consult with clients to recommend & sell a variety of products geared towards customers needs
Kept all building areas and equipment functional and well-organized to promote business performance.
Employed prompt decision-making and in-depth research to resolve issues.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Trained and motivated employees to perform daily business functions.
Managed purchasing, sales, marketing and customer account operations efficiently.
Interacted well with customers to build connections and nurture relationships.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Independent Operator/ Business Owner
BIMBO BAKERIES USA
05.2006 - 08.2008
Promote sales through special displays, developing account relationships, use of promotional material
Maintain good relationships with account personnel including receivers, bakery and store managers
Analyzed account sales data to achieve optimal distribution of products
Achieved sales goals and minimized stale and related expenses
Collaborated with retail department to create effective floor plans for regular use, seasonal lines and special sales.
Established relationships with key retail accounts.
Pulled inventory to meet retail and wholesale order requirements.
Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
Analyzed trends and sales targets to create distribution plans for retail partners.
Managed overall operation of wholesale and retail counter for productive counter operations.
Followed up with retail stores with reminders to replenish stock, helping achieve peak inventory levels.
Education
PRSS - Peer Support
Just One Life
Mesa, AZ
11-2024
GED -
Arizona State Department of Education
Tucson, AZ
05.1999
Skills
Leadership
Self-motivation
Fast learner
Project coordination
Tactful communication
Positive reinforcement
Team collaboration
Motivational interviewing
Problem-solving
Certification
Peer Support Specialist Certification – Various State Certifying Bodies.
Fingerprint Clearance Card
Active thru 2026
Timeline
Driver
Lyft
06.2023 - Current
Real Estate Consultant
Realty Executives
04.2018 - 04.2023
SHIPPING SUPERVISOR
RESHOEVN8R
06.2014 - 08.2018
Owner/Operator
A TO Z COMPLETE DETAIL, LLC
09.2008 - 06.2014
Independent Operator/ Business Owner
BIMBO BAKERIES USA
05.2006 - 08.2008
Peer Support Specialist Certification – Various State Certifying Bodies.