Adayla Slaughter
Chandler
Summary
Results-driven operations and program management leader with 15 years’ experience driving process improvements, team efficiency, and cross-functional collaboration in dynamic care environments. Demonstrated expertise in workflow optimization, compliance, onboarding, and systems management. Skilled in leading teams, implementing scalable programs, and delivering high-quality customer experiences. Seeking to leverage operational leadership and program management skills in the Operations & Program Manager, Implementation role at 1Password.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Memory Care Director
The Watermark at Morrison Ranch
03.2025 - 03.2026
- Led team operations, process optimization, and compliance for a high-volume, fast-paced care environment
- Developed and implemented new workflows and individualized care plans, ensuring regulatory compliance and consistent delivery of services
- Oversaw onboarding and training of staff, fostering adoption of new systems and best practices
- Collaborated with leadership to improve resident experience, workflow efficiency, and quality metrics
Resident Care Coordinator / Scheduling Coordinator
The Watermark at Morrison Ranch
07.2022 - 03.2025
- Managed complex scheduling and coordination for multiple teams, optimizing workflows and reducing overtime
- Supported cross-functional collaboration with directors, care teams, and external partners to improve service delivery and operational handoffs
- Maintained accurate documentation and compliance records, enabling data-driven decision-making
- Led process improvements in staff utilization and operational efficiency
Lead Care Associate / Schedule Coordinator
The Oaks-Senior Lifestyle
07.2020 - 07.2022
- Coordinated projects, schedules, and onboarding programs for new hires and team members
- Crafted and maintained documentation, process playbooks, and reporting tools to support operational consistency
- Trained and enabled new staff, ensuring adoption of updated protocols and workflows
- Communicated cross-functionally with physicians, families, pharmacies, and agencies to deliver high-quality care
Education
Pre-Nursing Program - Associate in Science
Scottsdale Community College
Scottsdale, AZ01-2018
High School Diploma -
Lopez Island, Washington01-2008
Skills
- Service Delivery & Customer Experience
- Program & Project Management
- Compliance & Documentation
- Regulatory compliance
- Data-Driven Process Improvement
- Process optimization
- Operational efficiency
- Workflow optimization
- Cross-Functional Collaboration
- Scheduling & Resource Coordination
- Resource Management
- Staff Development
- Data-driven decision making
- Effective communication
- Communication management
- Customer service
- Resource Management
Certification
- CPR/ First AID
- Certified Dementia Care Practitioner
- Medication Management Certification (Korman Pharmacy & Salibas Pharmacy)
References
Available upon request
Timeline
Memory Care Director
The Watermark at Morrison Ranch
03.2025 - 03.2026
Resident Care Coordinator / Scheduling Coordinator
The Watermark at Morrison Ranch
07.2022 - 03.2025
Lead Care Associate / Schedule Coordinator
The Oaks-Senior Lifestyle
07.2020 - 07.2022
Pre-Nursing Program - Associate in Science
Scottsdale Community College