Adilene Plasencia
Tucson
Summary
Detail-oriented professional with expertise in customer service and adaptability to diverse environments. Proven ability to quickly learn and effectively apply new knowledge. Committed to continuous improvement and adept at managing change successfully.
Overview
5
5
years of professional experience
Work History
Sale Associate
Waffle House
Tucson
10.2024 - Current
- Maintained cleanliness and organization of dining area and kitchen.
- Operated cash register and processed customer transactions efficiently.
- Prepared food items according to Waffle House standards and guidelines.
- Collaborated with team members to ensure smooth restaurant operations.
- Handled customer inquiries and resolved complaints promptly.
- Stocked supplies and restocked inventory as needed throughout shifts.
- Trained new employees on company policies and service procedures.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Completed transactions in an efficient manner while providing excellent customer service.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Calculated pricing, applied discounts, and collected payments to process transactions.
Golf Caddie - High School Student
Tucson Country Club
Tucson
08.2021 - 03.2024
- Provided personalized club recommendations to enhance player experience.
- Maintained golf bags and equipment for optimal performance on the course.
- Monitored pace of play to promote timely round completion.
- Developed strong relationships with members through attentive service and support.
- Prepared refreshments such as sandwiches, beverages, snacks and other food items requested by players throughout their round.
- Carried multiple sets of clubs over long distances while walking 18 holes with a single player.
Preschool Volunteer
Saint Thomas Preschool
Tucson
07.2021 - 01.2023
- Assisted teachers with daily classroom activities and lesson preparations.
- Engaged children in creative play and educational games during free time.
- Maintained a clean and safe classroom environment for all children.
- Performed basic clerical tasks such as filing documents and photocopying materials.
- Supervised students outside classroom during recess, lunch, and breaks.
- Maintained daily records of activities, behaviors, meals, and naps.
- Arranged classroom furniture and learning materials to keep areas neat.
- Made and distributed nutritious snacks by preparing and dividing into portions.
- Organized student items by labeling and documenting collection.
Education
High School Diploma -
Pima Rose Academy
Tucson, AZSkills
- Customer service
- Inventory management
- Team collaboration
- Time management
- Food preparation
- Classroom assistance
- Attention to detail
- Money handling
- Point-of-sale system
- Positive and professional
- POS system operations
Timeline
Sale Associate
Waffle House
10.2024 - Current
Golf Caddie - High School Student
Tucson Country Club
08.2021 - 03.2024
Preschool Volunteer
Saint Thomas Preschool
07.2021 - 01.2023
High School Diploma -
Pima Rose Academy