Adnan Abdullayev
Baku
Summary
With a wealth of experience, I am adept at leading cross-functional teams to achieve goals, demonstrating exceptional decision-making ability and strong communication skills. My expertise in client relations and strategic planning consistently increases productivity and client satisfaction by demonstrating a dynamic combination of leadership and interpersonal skills.
Stress-resistant, able to learn quickly and hardworking.
Overview
12
12
years of professional experience
Work History
Director
"Azferco" MMC
Azerbaijan , Baku
10.2019 - Current
- Led cross-functional teams to drive project completion within budget and deadlines.
- Served as a public spokesperson at industry events or conferences.
- Prepared staff work schedules and assigned team members to specific duties.
- Monitored progress by establishing plans, budgets and measuring results.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Managed crisis situations to minimize impact on operations and reputation.
- Analyzed data to inform decision-making and strategic direction.
- Generated various solutions to choose and put best plan into action.
- Contacted customers about potential service upgrades, new services and account changes.
Deputy Director
"Azbrand" MMC
Azerbaijan , Baku
01.2024 - 01.2025
- Prepared reports and presentations for executive leadership review.
- Created a culture of accountability within the organization.
- Collaborated with finance department to manage budget and forecast expenses.
- Oversaw and enhanced program plans and operations strategies.
- Managed budgets, ensuring fiscal responsibility.
- Took targeted mandates and created actionable plans.
- Hired, trained, and mentored staff members to maximize productivity.
- Coordinated with managers to identify skill or knowledge gaps and implement training needs.
- Maintained corporate responsibility by staying up-to-date with laws affecting human resource training programs.
HSE Manager
"Azchemco" MMC
Azerbaijan, Baku
01.2024 - 12.2024
- Provided HSE training to employees on topics such as hazard recognition, lockout and tagout, personal protective equipment, machine guarding, fall protection and first aid.
- Coordinated activities related to environmental management systems such as waste disposal, air quality monitoring and spill control programs.
- Built conceptual models identifying potential contaminant sources.
- Analyzed data from various sources to identify trends in employee health and safety issues.
- Developed programs to reduce work-related illnesses and injuries to improve operational productivity.
- Maintained records of HSE training sessions, safety meetings, incident investigations and other related activities.
- Led weekly safety discussions with department supervisors to increase safety awareness.
Project Manager
"Azferco" MMC
Azerbaijan, Baku
05.2023 - 12.2024
- Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
- Created and implemented processes to ensure successful completion of projects.
- Identified project needs by reviewing project objectives and schedules.
- Built and established strong partnerships with teams, vendors and contractors.
- Furnished project updates to various stakeholders, informing on strategy, adjustments and progress.
- Prepared cost estimates for projects of varying sizes.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
Logistics Manager
"SOCAR"
Azerbaijan , Baku
09.2019 - 02.2020
- Monitored and reported on transportation costs, ensuring adherence to budget constraints.
- Assisted in developing processes for receiving, storing and distributing materials according to established procedures.
- Oversaw the maintenance and repair of logistics equipment and vehicles to ensure operational readiness.
- Updated internal tracking and reporting systems throughout shift to maintain accuracy in sales data.
- Organized purchase and delivery of materials needed for various contracts.
Logistics Coordinator
"TOTAL energies"
Azerbaijan, Baku
01.2018 - 06.2018
- Coordinated daily shipping schedules to ensure timely delivery of products.
- Investigated complaints concerning late or damaged shipments promptly.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Coordinated the movement of goods between suppliers, customers, and warehouses.
- Created purchase orders for materials needed to fulfill customer orders.
Internship Logistics Assistant
"SOCAR-Fugro"
Azerbaijan, Baku
07.2017 - 08.2017
- Coordinated import and export operations, adhering to tight schedules and deadlines.
- Exceeded specific team goals, partnering with staff to share and implement best practices.
- Evaluated environmental impact of logistics operations and implemented green initiatives.
Call Center Operator
"9111 Taxi"
Azerbaijan, Baku
10.2015 - 06.2016
- Tracked customer orders from start to finish using order management systems.
- Monitored call recordings to identify areas for improvement and compliance with protocols.
- Developed training materials for new call center agents.
- Strengthened customer retention by offering discount options.
- Resolved customer complaints quickly and efficiently.
- Coached new employees on proper phone etiquette techniques.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Provided quality customer service via telephone, email and chat.
- Maintained strong call control and quickly worked through scripts to address problems.
Construction Worker
"National Olympic Committee of the Azerbaijani Republic"
Azerbaijan, Baku
08.2014 - 06.2015
- Utilized electrical, plumbing and HVAC expertise to complete projects and adhere to timelines.
- Used laser measuring tools to calculate lengths, widths, and heights.
- Cleaned or prepared construction sites to eliminate hazards.
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
Waiter
Lavazza
Azerbaijan, Baku
07.2013 - 02.2014
- Greeted guests and answered questions about menu items.
- Presented menus to patrons, answered questions about menu items and made recommendations.
- Provided assistance with closing tasks such as restocking supplies and cleaning equipment.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Trained new employees to perform duties.
- Reviewed daily specials, menu changes and service specifications.
Education
Professional Development Courses - Construction Engineering
Azerbaijan University of Architecture And Construc
Azerbaijan, Baku01-2022
Bachelor of Science - Logistics Management
Azerbaijan Technical University
Azerbaijan, Baku05-2018
High School Diploma -
132-134
Azerbaijan, Baku 05-2014
ForkLift Operator/MIST/ISO-9001/19011/Internal Audit/ IOSH - Occupational Health And Safety
TCS
Azerbaijan, BakuSkills
- Client relations
- Goal setting
- Patience and empathy
- Strong communication skills
- Stress management
- Call handling
- Telephone etiquette
- Actor guidance
- Intellectual property management
- Decision-making
- Cast and crew supervision
- Strong interpersonal skills
Languages
Azerbaijan
First Language
English
Proficient (C2)
C2
Russian
Proficient (C2)
C2
Chinese (Mandarin)
Elementary (A2)
A2
Timeline
Deputy Director
"Azbrand" MMC
01.2024 - 01.2025
HSE Manager
"Azchemco" MMC
01.2024 - 12.2024
Project Manager
"Azferco" MMC
05.2023 - 12.2024
Director
"Azferco" MMC
10.2019 - Current
Logistics Manager
"SOCAR"
09.2019 - 02.2020
Logistics Coordinator
"TOTAL energies"
01.2018 - 06.2018
Internship Logistics Assistant
"SOCAR-Fugro"
07.2017 - 08.2017
Call Center Operator
"9111 Taxi"
10.2015 - 06.2016
Construction Worker
"National Olympic Committee of the Azerbaijani Republic"
08.2014 - 06.2015
Waiter
Lavazza
07.2013 - 02.2014
Professional Development Courses - Construction Engineering
Azerbaijan University of Architecture And Construc
Bachelor of Science - Logistics Management
Azerbaijan Technical University
High School Diploma -
132-134
ForkLift Operator/MIST/ISO-9001/19011/Internal Audit/ IOSH - Occupational Health And Safety
TCS
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