Adriana Gonzalez Reyes
Avondale
Summary
Results-driven professional experienced in logistics, dispatch coordination, and asset management. Proven ability to manage high volume operations, optimize routing, and maintain continuous service performance across multiple markets.
Overview
11
11
years of professional experience
Work History
Lead Asset Specialist
KAG Energy
Phoenix, AZ
02.2023 - Current
- Analyzed asset utilization data to identify cost-saving opportunities.
- Led multi-market asset operations across 4 markets (Las Vegas, Tucson, Alburqueque, and El Paso).
- Managed fuel inventory and dispatch scheduling supporting a zero run-out performance.
- coordinated 50+ drivers daily for efficient routing and delivery accuracy.
- Oversaw logistics for major national clients including Costco, TA, Kroger, Quik Trip, and Chevron.
- Utilized fuel logistics software including TMW, Fuel Shepard, Foresite, and PSP for tracking and reporting.
Customer Service Associate
Home Depot
Phoenix, AZ
02.2019 - 02.2023
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted customers in product selection, enhancing their shopping experience and satisfaction.
- Maintained store appearance by organizing merchandise and ensuring cleanliness standards.
- Trained new associates on operational procedures and customer engagement techniques.
- Processed transactions using POS systems with strong accuracy.
- Was night shift manager of inventory and supported nightly operations to ensure efficiency.
Lead Cashier/Shift Supervisor
TNT Carwash
Phoenix, AZ
06.2015 - 02.2019
- Supervised daily cash register operations ensuring accuracy and efficiency in transactions.
- Trained and mentored new cashiers on operational procedures and customer service standards.
- Implemented process improvements that streamlined checkout workflows, enhancing customer satisfaction.
- Managed inventory control, ensuring adequate supply levels for seamless service delivery.
Education
Associate of Applied Science -
South Mountain Community College
Phoenix, AZ09-2023
Skills
- Customer order Management
- Dispatch Coordination
- Account Management
- Problem Solving
- Asset Tracking and Inventory
- Logistics Operation
- Data Accuracy
- Time Management
- Bilingual in English and Spanish
Timeline
Lead Asset Specialist
KAG Energy
02.2023 - Current
Customer Service Associate
Home Depot
02.2019 - 02.2023
Lead Cashier/Shift Supervisor
TNT Carwash
06.2015 - 02.2019
Associate of Applied Science -
South Mountain Community College