Adrianna Isordia
Queen Creek
Summary
Personable and highly observant individual with over 4 years of experience in customer service. Proven ability to de-escalate conflicts, communicate effectively, and cultivate strong and positive bonds in my community. Motivated to transition and further grow skills as a police recruit.
Overview
4
4
years of professional experience
Work History
Shift Lead
Dutch Bros
Queen Creek
12.2022 - Current
- Supervised shifts to ensure smooth operations and excellent customer service.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Collaborated with team members to optimize workflow during busy periods.
- Delegated tasks to employees and monitored activities and task completion.
- Documented receipts, employee hours and inventory movement.
- Trained new employees on company policies, procedures, and job duties.
Crew Member
Dairy Queen
San Tan Valley
04.2022 - 12.2022
- Prepared and served food items according to menu specifications.
- Maintained cleanliness and organization of dining and kitchen areas.
- Operated cash register for customer transactions and handled payments.
Education
Higley High School
Gilbert, AZSkills
- Conflict resolution
- Effective communication
- Flexibility
- Team leadership
- Training and development
Timeline
Shift Lead
Dutch Bros
12.2022 - Current
Crew Member
Dairy Queen
04.2022 - 12.2022
Higley High School