Aedan Whitcher
Kingman
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Self-assured service advisor handles array of responsibilities simultaneously and works well with different personality types. Promoting exceptional skills in customer service and issue resolution. .
Overview
8
8
years of professional experience
1
1
Certification
Work History
Automotive Service Advisor
Anderson Chevrolet
Kingman
11.2024 - 05.2025
- Collaborated closely with colleagues across departments such as sales, finance and accounting.
- Followed up with customers after service visits to confirm satisfaction with completed work.
- Assisted in maintaining cleanliness of the shop area including organizing tools and equipment.
- Coordinated delivery of vehicles upon completion of repairs or scheduled maintenance.
- Processed customer payments for parts and labor charges using a point-of-sale system.
- Scheduled appointments for vehicle service and repairs as requested by customers.
- Reviewed work orders and discussed with supervisors.
- Ensured that all safety regulations were strictly followed during automotive servicing activities.
- Estimated costs of vehicle repair.
- Analyzed technician notes to ensure accuracy of repair orders before submitting invoices to customers.
- Managed customer inquiries regarding vehicle maintenance, warranties, recalls and other topics.
Automotive Service Advisor
Horne Kia
10.2022 - 09.2024
- Enhanced customer satisfaction by providing personalized automotive service recommendations based on vehicle diagnostics and maintenance history.
- Facilitated communication between customers, technicians, and other dealership departments to ensure a seamless service experience for all parties involved.
- Collaborated with automotive technicians to accurately diagnose vehicle issues and prioritize necessary repairs.
- Continuously updated personal knowledge of industry trends, new technologies, and best practices to provide the most accurate advice to customers.
WATER TREATMENT SERVICES
JC Products
10.2022 - 09.2024
- I create the blueprints and worksite plans for electrical and plumbing lines leading to water treatment towers.
- Completed day-to-day duties accurately and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Landscaper/Laborer
John Olson Landscaping
Sedona
06.2017 - 09.2024
- On and off work with my Grandfather up north, every summer for the past 5 years
- Ensured proper disposal of all waste generated from job sites.
- Built or maintained greenhouses, fences or benches,
- Performed erosion control measures to protect landscape features and surrounding areas.
- Installed outdoor lighting systems to enhance the nighttime appearance of landscapes.
- Provided customer service, addressing client concerns and ensuring satisfaction with completed projects.
- Assisted in budgeting and quoting landscaping projects, including labor, materials, and timelines.
Busser/Dishwasher
First Watch
08.2021 - 10.2021
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Followed supervisor instructions to complete tasks on time.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Line Cook/Prep Cook
Domino's
01.2021 - 06.2021
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Food Truck Worker
Queen Bee Tacos and Frybread
01.2019 - 03.2019
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
Education
High school diploma -
Camille Casteel High School
Gilbert, AZ05.2021
Skills
- CDK Global DMS
- DealerTrack DMS
- Xtime/ Engage
- Food safety
- Restaurant Experience
- Kitchen Experience
- Microsoft Word
- Food Service
- Cooking
- POS
- Food Preparation
- Landscape Design
- Customer Service
Certification
Food Handler Certification
Timeline
Automotive Service Advisor
Anderson Chevrolet
11.2024 - 05.2025
Automotive Service Advisor
Horne Kia
10.2022 - 09.2024
WATER TREATMENT SERVICES
JC Products
10.2022 - 09.2024
Busser/Dishwasher
First Watch
08.2021 - 10.2021
Line Cook/Prep Cook
Domino's
01.2021 - 06.2021
Food Truck Worker
Queen Bee Tacos and Frybread
01.2019 - 03.2019
Landscaper/Laborer
John Olson Landscaping
06.2017 - 09.2024
High school diploma -
Camille Casteel High School