Agha Abdullayev
Baku,Baku City
Summary
Resourceful Sales Executive with 10 years of experience working independently and collaboratively with team to foster client relationships and drive sales. Astute in identifying decision makers within prospect account to initiate sales process and deliver successful results. Team-minded in collaborating with management to strategise and improve sales approaches. Ambitious promoter and skilled people manager with deep understanding of market trends and successful strategies to achieve sales and marketing results. Strengths include leveraging data to optimise approaches and capitalising on new opportunities.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Head of sales department
2K Hedef International Logistics Company
Istanbul, Turkiye
03.2024 - Current
- Led department strategy development, resulting in sustained business growth.
- Developed sales pipelines for increased market penetration.
- Optimised team performance by implementing effective training programmes.
- Coordinated cross-functional teams to drive sales initiatives.
- Executed comprehensive market analysis to identify new opportunities.
- Boosted customer satisfaction levels through the introduction of personalised service plans.
- Streamlined internal processes for enhanced operational efficiency.
- Drove competitive positioning strategies to differentiate from industry rivals.
- Managed key account relationships, ensuring long-term customer loyalty and repeat business.
- Built long-term relationships with customers and generated referrals from existing clients.
Area manager
Azerbaijan Supermarket LLC, Bravo/Pasha Holding
Baku, Baku City
07.2023 - 11.2023
- Conducted training sessions to educate employees on best practices and procedures, increasing team performance.
- Drove revenue increases and team morale by developing and deploying incentivised sales contests.
- Approached new tasks and projects with enthusiasm and passion, increasing employee motivation and morale.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
- Resolved conflicts promptly to promote positive environments for customers.
- Conducted audits and risk assessments to achieve regulatory compliance.
- Brought in exceptional candidates to boost team productivity and operational efficiency.
- Planned and managed resources and budget to support and deliver objectives.
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
- Delivered KPI targets and improvements on consistent basis through excellent leadership.
- Assessed knowledge and skills gaps, creating opportunities to fuel improvement.
CEO
Technical.Az
Baku, Baku City
04.2021 - 06.2023
- Delegating responsibilities and supervising business operations
- Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
- Devised key initiatives that drove substantial business growth.
- Took feedback from employees to develop internal policies for positive company culture.
- Spearheaded expansion strategies to increase business market share, drive growth and increase customer base.
- Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
- Approved acquisitions to facilitate company growth in line with objectives.
- Aligned group strategy and objectives with shareholder and stakeholder needs.
- Interfaced with employees, clients and suppliers to lead high-performing operations.
- Managed risk profiles to maintain acceptable levels in line with board requirements.
- Verified company conformance with business policies and procedures for compliant working practices.
- Built productive relationships with industry partners to meet strategic business objectives.
- Advised on annual budgets and financial strategy to achieve company targets.
- Deployed processes to increase long-term business success and increase profit levels.
Alternative Sales Director
Optimal Electronics
Baku, Baku City
05.2019 - 04.2021
- Wholesale of electronic products.
- Cultivated strong relationships with key organisations and professionals to support future business growth objectives.
- Articulated product features and specifications in customer-centric language based on their priorities.
- Presented sales data and insights to leadership to aid strategy development and planning.
- Understood customer needs to craft exceptional sales journeys.
- Maintained contact with customers throughout sales and pre-delivery process.
- Maintained awareness of latest industry trends, product knowledge and sales techniques.
- Unearthed new target markets, prospective clients and key sector decision-makers.
- Managed client relationships from early stages of sales process through to post-sales
- Achieved and exceeded sales targets in line with client growth across all products and services.
Corporate Sales Director
Optimal Electronics
Baku, Baku City
05.2018 - 05.2019
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Established and maintained positive, profitable client relationships through superb communication.
- Leveraged trends in customer industries and marketplaces to shape value-added solutions and approaches.
- Attended industry and company-specific events as representative.
- Strengthened revenue opportunities by developing tailor-made sales strategies based on industry trend and competitor analysis.
- Built long-term relationships with customers and generated referrals from existing clients.
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
- Qualified prospects to determine future sales possibilities and improve conversion efforts.
- Monitored and analysed market trends and competitive offerings to identify opportunities for segment expansion.
- Managed client relationships from early stages of sales process through to post-sales
- Unearthed new target markets, prospective clients and key sector decision-makers.
- Understood customer needs to craft exceptional sales journeys.
Manager
Get Segway Budapest
Budapest
02.2016 - 04.2018
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
- Planned and managed resources and budget to support and deliver objectives.
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Supported team's transition to more flexible working environment for better employee satisfaction.
Customer service agent
Exxonmobil
Budapest
01.2016 - 05.2016
- Collaborated well with other customer agents to deliver consistent service across various platforms.
- Acted as first point of contact for customer issues and queries.
- Delivered consistently excellent customer service to guarantee positive company experiences.
- Processed product orders accurately and promptly, maximising customer satisfaction.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
- Addressed and resolved customer complaints in line with company guidelines and within target timeframes.
Education
Bachelor of Science - Business Administration And Management.
Szent Istvan University
09.2014 - 05.2018
Skills
- Sales strategies
- Business development and planning
- Employee manager
- Brainstorming and planning
- Vendor management
- Controlling costs
- Just In Time stock control
- Database management
- Customer retention strategies
- Client relationship management
- B2B account management
- Visionary leadership
- B2B sales expertise
- Budget management
- Contract negotiation
Languages
English
Proficient (C2)
Russian
Proficient (C2)
Turkish
Proficient (C2)
Hungarian
Upper intermediate (B2)
Timeline
Head of sales department
2K Hedef International Logistics Company
03.2024 - Current
Area manager
Azerbaijan Supermarket LLC, Bravo/Pasha Holding
07.2023 - 11.2023
CEO
Technical.Az
04.2021 - 06.2023
Alternative Sales Director
Optimal Electronics
05.2019 - 04.2021
Corporate Sales Director
Optimal Electronics
05.2018 - 05.2019
Manager
Get Segway Budapest
02.2016 - 04.2018
Customer service agent
Exxonmobil
01.2016 - 05.2016
Bachelor of Science - Business Administration And Management.
Szent Istvan University
09.2014 - 05.2018
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