Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Junior Digital Fraud Specialist
PASHA Bank OJSC
07.2023 - Current
Fraud monitoring
Monitoring the effectiveness of fraud scenarios and providing suggestions for increasing effectiveness
Management of fraud incidents and related complaints
Monitoring and onboarding of new e-merchants to ensure anti-fraud controls and brand damage protection controls
Timely identification of risk factors arising in the work process and taking necessary steps
Making calls related to identifying suspicious transactions and activity of customers
Implementation of necessary limitation measures to prevent possible or actual fraud incidents in a timely manner
Management of the work process within the framework of the SLA reflected in the internal manual, through blocking mechanisms or blacklists/whitelists
Execution of written and verbal assignments and tasks given by the manager
Fraud Monitoring Department Specialist
Unibank OJSC
08.2019 - 09.2020
Analyzing Acquiring and Issuing operations on Compass and Tieto monitoring programs
Clarify suspicious transactions by contacting the cardholder
Blocking the card and redirecting it to branches in cases of obvious fraud
Education
Bachelor of Science - Computer Science
ADA University
Baku, Azerbaijan
06.2020
MBA - International Business
Azerbaijan State University of Economics
Baku
07.2023
Skills
Oral and written communications
Data Compilation
Data Analysis
Microsoft Excel proficiency
Quantitative Analysis
Financial Forecasting
Risk Assessment
Delinquency monitoring
Compliance assessments
Fraud prevention
Investigation techniques
Certification
ACCA - Association of Chartered Certified Accountants
Business Technology (BT)
Management Accounting (MA)
Financial Accounting (FA)
Performance Management (PM)- In progress: awaiting results of PM exam
Financial Reporting (FR)
Financial Management (FM)
Languages
Azerbaijani
Native language
English
Advanced
C1
Turkish
Advanced
C1
Russian
Elementary
A2
Timeline
Junior Digital Fraud Specialist
PASHA Bank OJSC
07.2023 - Current
Fraud Monitoring Department Specialist
Unibank OJSC
08.2019 - 09.2020
Bachelor of Science - Computer Science
ADA University
MBA - International Business
Azerbaijan State University of Economics
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