I am a versatile and dynamic professional with extensive experience in hospitality and customer service management, including a key role at Deniz Inn Hotel. I also served as captain for the Prometei team, showcasing leadership and teamwork. Additionally, I have written two articles on politics and sports, demonstrating my ability to engage in diverse topics. I am skilled in hotel software, Microsoft Office, and emergency response, and have successfully improved guest satisfaction and operational efficiency, all while maintaining a strong commitment to excellence and adaptability.