ŞAHMURAD CƏFƏRZADƏ

• Greet and assist guests with check-in/check-out procedures.
• Manage reservations and ensure accuracy in room assignments.
• Assisted guests with check-ins, account inquiries and any additional services needed.
• Handle guest inquiries and provide information about hotel services
• Address and resolve guest complaints or issues.
• Process payments and manage billing inquiries.
• Answer phone calls and respond to emails in a timely manner.
• Coordinate with housekeeping and maintenance to fulfill guest requests.
• Maintain a clean and organized front desk area.

• Greet and assist guests with check-in/check-out procedures.
• Manage reservations and ensure accuracy in room assignments.
• Assisted guests with check-ins, account inquiries and any additional services needed.
• Handle guest inquiries and provide information about hotel services
• Address and resolve guest complaints or issues.
• Process payments and manage billing inquiries.
• Answer phone calls and respond to emails in a timely manner.
• Coordinate with housekeeping and maintenance to fulfill guest requests.
• Maintain a clean and organized front desk area.

• Providing tour packages to tourists.
• Providing tourists with information about Azerbaijan's attractions.
• To show tourists around the Old City and provide them with information.