Aidan Ortega
Tempe
Summary
Operations Professional experienced in streamlining processes and optimizing efficiency. Achieved organizational goals through team collaboration, project management, data analysis, and strategic problem-solving. Focused on leveraging interpersonal skills and time management to tackle professional challenges.
Overview
9
9
years of professional experience
Work History
Outside Operations Associate
TPC Scottsdale
Scottsdale, AZ
03.2026 - Current
- Coordinated logistics for inventory management, ensuring timely delivery and stock accuracy.
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Implemented process improvements that reduced turnaround times in order fulfillment.
- Led cross-functional teams to resolve operational challenges and improve service quality.
- Monitored key performance indicators to identify areas for operational enhancement.
Outside Operations Associate
TPC Sugarloaf
Duluth, GA
03.2024 - 02.2026
- Maintained facility upkeep and fostered positive customer relations at TPC Sugarloaf, contributing to a welcoming environment.
- Streamlined operational workflows to enhance efficiency in daily tasks, resulting in smoother operations.
- Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
- Trained new staff on standard operating procedures and best practices in operations.
- Collaborated with cross-functional teams to meet project goals and deadlines, ensuring coordinated efforts.
Amazon Fulfillment Associate
Amazon Warehouse
Pendergrass, GA
06.2023 - 10.2023
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Operated material handling equipment to efficiently move products within warehouse environment.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Processed and stowed returned items while loading and unloading trucks.
- Operated pallet jacks and hand trucks to efficiently move heavy boxes within warehouse.
Presort Technician 2
Quest Diagnostics
Tucker, GA
09.2021 - 06.2023
- Sorted and processed client samples, collaborating with a team to manage thousands of samples daily and ensure accurate routing to testing departments.
- Trained junior technicians on laboratory protocols and safety procedures, fostering adherence to standards and enhancing overall team competency.
- Streamlined workflow processes, enhancing efficiency in sample processing.
- Streamlined workflow processes to improve efficiency in sample processing and reduce turnaround time.
Outside Services
Columbia Hospitality
Bremerton, WA
08.2017 - 08.2021
- Maintained facility upkeep while fostering positive customer relations at Gold Mountain Golf Club.
- Assisted customers with respect, ensuring a welcoming environment.
- Responded to customer needs as quickly and efficiently as possible
- Collaborated effectively with coworkers and supervisors to enhance service delivery.
Education
High School Diploma -
Olympic High School
Bremerton, WA11-2018
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University of Washington
Seattle, WAundefined
Washington State University
Pullman, WA05-2020
Law & Justice
Central Washington University
Ellensburg, WA06-2022
Skills
- Warehouse operations
- Inventory management
- Order Fulfillment
- Customer service
- Deadline management
- Procedure development
- Continuous improvement
- Strong problem solver
- Attention to detail
- Team player
- Team support
- Hard worker
Languages
American Sign Language - Expert
English - Fluent
Additional Information
SKILLS I have a very strong work ethic, and respond well to directions. Great team player. I am respectful and responsible in the workplace and always try my hardest to complete any task efficiently and correctly the first time.
Timeline
Outside Operations Associate
TPC Scottsdale
03.2026 - Current
Outside Operations Associate
TPC Sugarloaf
03.2024 - 02.2026
Amazon Fulfillment Associate
Amazon Warehouse
06.2023 - 10.2023
Presort Technician 2
Quest Diagnostics
09.2021 - 06.2023
Outside Services
Columbia Hospitality
08.2017 - 08.2021
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Washington State University
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University of Washington
High School Diploma -
Olympic High School
Law & Justice
Central Washington University