Aileen Alvarado
Phoenix
Summary
Dedicated professional with 9 years of customer service and cashier experience and current training in Medical Billing and Coding. Skilled in accuracy, organization, and handling confidential information. Strong ability to manage transactions, solve problems, and provide quality support to patients, staff, and healthcare providers.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Front End Cashier
Los Altos Ranch Market
Phoenix, AZ
11.2016 - Current
- Facilitated resolution of customer issues by delivering calm and friendly service.
- Refined packing and bagging operations to ensure adherence to customer specifications and enhance overall efficiency.
- Managed processing of diverse payment methods, including cash, cards, checks, gift cards, and coupons.
- Implemented training sessions for new employees, focusing on effective cash register operation, inventory management, and exceptional customer service delivery.
- Facilitated customer engagement by providing personalized recommendations for merchandise selection.
- Managed daily maintenance of checkout areas, focusing on cleanliness, organization, and inventory levels.
Medical Billing and Coding
Sun Valley Medical
Phoenix, AZ
11.2025 - 2025
Externship at sun valley medical for one month learn how billed patients
Education
High School Diploma - Medical Billing and Coding Coursework
Arizona College
Phoenix, AZ2026
High School Diploma -
Trevor Browne High School
Phoenix, AZ01-2014
Skills
- - Medical Billing & Coding (ICD-10, CPT, HCPCS knowledge)
- - Insurance claims and reimbursement processes
- - Confidential records management
- - Cash handling & retail sales
- - Customer service & communication
- - Time management & organization
- - Bilingual: English & Spanish
Certification
Chicanos Por La Causa – Bilingual Banker Training (June–July 2019)
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Medical Billing and Coding
Sun Valley Medical
11.2025 - 2025
Front End Cashier
Los Altos Ranch Market
11.2016 - Current
High School Diploma - Medical Billing and Coding Coursework
Arizona College
High School Diploma -
Trevor Browne High School