Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Airianna Sesma

Glendale

Summary

Dynamic professional with extensive experience as a Booking Coordinator at The Moving Guy, excelling in appointment scheduling and customer service. Proven ability to enhance team performance through effective supervision and innovative problem-solving. Skilled in payment processing and inventory management, consistently prioritizing tasks to achieve service goals and ensure client satisfaction. Along with this, I work well with kids all around. I have also coached basketball for kids of all ages for nine years. I am a mother of four kids who love to be out, explore, and try new things. Every weekend, we do something as a family, but also at a reasonable price for all of us!

Overview

7
7
years of professional experience

Work History

Booking Coordinator/Front Office Manager

The Moving Guys
Glendale
01.2021 - Current
  • Processed payments for co-pays according to established protocols at time of service.
  • Researched solutions for complex appointment scheduling issues.
  • Responded promptly to changes or cancellations of existing appointments.
  • Performed follow-up calls after each appointment to ensure satisfaction with services.
  • Managed customer inquiries via phone and email with professionalism.
  • Ordered supplies and equipment to maintain optimal inventory levels.
  • Supervised staff, organized schedules, and delegated tasks effectively.
  • Coordinated company events including holiday parties and team-building activities.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked effectively in team environments to make the workplace more productive.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Child Care Supervisor

Mill Avenue Preschool
Tempe
01.2020 - 02.2025
  • Prepared monthly reports to assess overall preschool program performance.
  • Conducted regular assessments to identify teaching and student performance improvement areas.
  • Coordinated field trips and special events to enhance extracurricular learning experiences.
  • Supervised outdoor playtime, ensuring compliance with safety regulations.
  • Facilitated group activities promoting collaboration and critical thinking among students.
  • Maintained accurate records of attendance, grades, and health concerns for each child.
  • Participated in community outreach initiatives to promote school mission and values.
  • Attended professional development workshops to remain informed on educational trends.

ELL Teacher

Carol G peck elementary
Glendale
05.2018 - 05.2020
  • Collaborated with teachers and administrators to implement successful ELL programs.
  • Coordinated with parents to discuss children's academic performance and progress.
  • Provided individualized instruction to enhance students' English-language proficiency.
  • Maintained accurate records of attendance, grades, and test scores for all students.
  • Conducted assessments to evaluate student progress in language development.
  • Organized special events such as field trips and guest speakers for enrichment.
  • Encouraged participation through interactive activities like role play and simulations.
  • Adapted curriculum materials to accommodate diverse learning styles and proficiency levels.

Education

Maricopa Community Colleges, Phoenix College
Phoenix, AZ

Associate of Arts -

Warner Pacific College
Portland, OR

Skills

  • Appointment scheduling and calendar management
  • Customer service and support
  • Payment processing and record keeping
  • Inventory management and workflow oversight
  • Event coordination and follow-up
  • Problem solving and task prioritization
  • Team collaboration and supervision
  • Time management and scheduling expertise
  • Effective communication skills
  • Data entry and email management
  • Call schedule distribution
  • Materials management
  • Schedule verification

Affiliations

  • Party decorating/ balloon arches
  • Truly enjoy sports
  • exploring
  • hiking
  • family fun events

References

References available upon request.

Timeline

Booking Coordinator/Front Office Manager

The Moving Guys
01.2021 - Current

Child Care Supervisor

Mill Avenue Preschool
01.2020 - 02.2025

ELL Teacher

Carol G peck elementary
05.2018 - 05.2020

Maricopa Community Colleges, Phoenix College

Associate of Arts -

Warner Pacific College
Airianna Sesma