Akhundova Tahira
Baku
Summary
Human Resources Manager with over 13 years of experience in HR and finance. Strong in talent acquisition, employee development and HR process improvement. Skilled in compensation, budgeting and performance management. Committed to creating a positive workplace and optimizing HR practices. Currently pursuing SHRM-CP certification for ongoing professional growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Human Resources Consultant (remote)
Cubics Technology
Baku
08.2024 - Current
- Develop HR procedures for integration into Cubics BMS, a CRM-like software for corporate clients.
- Customize and adapt HR modules in BMS for different client needs, including non-oil and oil sector payroll systems (80%).
- Collaborate with technical teams to ensure HR processes are aligned with software functionalities.
- Provide consultancy on HR best practices to enhance the effectiveness of client-specific systems.
Human Resources Manager
Bal Line CJSC
Baku
12.2023 - Current
- Advised leadership and personnel on driving HR policies, union negotiations, and business strategy implementation.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
- Led talent acquisition efforts, successfully recruiting for critical positions in a competitive market.
- Managed the performance review process, improving productivity by implementing 360-degree feedback systems.
- Oversaw compensation and benefits administration, ensuring competitive salary structures and benefit packages.
- Prepared and approved about 70% of the company's internal procedures in six months.
- Conducted training and development programs, increasing employee satisfaction by 97%.
- Managed employee onboarding processes and conducted HR orientation programs for new hires.
Finance Manager
Bal Line CJSC
Baku
01.2023 - 12.2023
- Managed financial reporting, ensuring accuracy and compliance with financial standards, which contributed to a 35% improvement in reporting efficiency.
- Developed and monitored budgets across multiple departments, optimizing budget allocation and achieving 10% cost reduction.
- Prepared and presented monthly, quarterly, and annual financial statements for senior management, enabling data-driven decision-making.
- Collaborated with department heads to create financial forecasts and long-term financial plans.
Senior Financial and Budgeting Analyst
Bal Line CJSC
Baku
06.2021 - 01.2023
- Led the development of annual budgets, collaborating with department heads to align financial plans with organizational goals.
- Conducted variance analysis to compare actual results to budgets, identifying and explaining key variances to senior management.
- Provided strategic recommendations based on financial data to optimize resource allocation and drive profitability.
- Prepared monthly, quarterly, and annual financial reports for senior leadership, facilitating data-driven decisions.
- Analyzed large datasets with statistical methods and software programs.
- Achieved cost-savings by developing functional solutions to problems.
Financial Analyst
Bal Line CJSC
Baku
06.2017 - 08.2021
- Supported budgeting and forecasting processes by preparing detailed reports and financial analyses
- Monitored key financial metrics such as revenue, expenses, and cash flow, providing insights into financial health and performance
- Assisted with the preparation of financial statements, ensuring compliance with accounting standards and internal policies
Corporate Customer Services
Kapital Bank
Baku
07.2015 - 03.2017
- Managed a portfolio of corporate clients, providing personalized banking solutions and support for their financial needs
- Conducted thorough KYC and AML checks to ensure compliance with regulatory requirements
- Worked closely with relationship managers and other departments to meet client expectations and improve overall service delivery
- Advised clients on banking products and services, leading to a 5% increase in product uptake
Project Coordinator
Azerfon
Baku
07.2014 - 07.2015
- Managed project schedules and timelines, effectively prioritizing tasks and resources to meet deadlines
- Organized and facilitated project meetings, prepared meeting agendas, and maintained detailed meeting minutes to ensure alignment on tasks
- Monitored project budgets and resources, identifying any variances and recommending adjustments to maintain efficiency
- Supported risk management efforts by identifying potential risks and implementing mitigation strategies
Call center operator
Azerfon
Baku
11.2013 - 07.2014
- Handled inbound and outbound calls, resolving customer inquiries and providing accurate information about products and services
- Managed high call volumes efficiently while maintaining a professional and courteous manner at all times
- Assisted customers with billing inquiries, account management, and technical support issues, ensuring customer satisfaction
- Utilized CRM systems to document calls, track customer issues, and update account information
- Resolved complaints and concerns, ensuring a positive experience and retaining customers
Agent
VIP Aviation Services
02.2012 - 09.2012
- Greet passengers and provide assistance with check-in, boarding, and luggage procedures
- Manage the check-in process by verifying travel documents, issuing boarding passes, and processing baggage
- Ensure that passengers are aware of security procedures and boarding gate locations
- Handle complaints and resolve any customer service issues in a timely and professional manner
Education
Bachelor's degree - Accounting and Auditing
Azerbaijan State University of Economics
01.2015
Skills
- HR Compliance and Internal Controls
- Talent Acquisition and Development
- Proficient in 1C
- Payroll Processing
- Business Strategy Development
- Financial Reporting and Analysis
Certification
- SHRM-CP, in progress, SHRM
- Certified HR Professional PHR, Barattson
- Human Resources Management, International Education Research Certification Center
- Advanced Excel, INNAB
- Labor code of Azerbaijan, Azerbaijan Training and Development Center
- Əmas (Labor and Employment subsystem), Performance Finance Academy
- Acca F1, exemption
- Acca F2, exemption
- Acca F3, exemption
- Acca F4, exemption
Personal Information
Date of Birth: 07/14/93
Languages
- Azerbaijan, Native
- Russian, Native
- English, Fluent
- Turkish, Fluent
- French, Beginner
Attendedevents
- SBC Summit Barcelona, 2022
- SBC Summit Tbilisi, 2024
- Self-Coach Masterclass by Sinan Ergin (Hoffman.CO), 2024
Timeline
Human Resources Consultant (remote)
Cubics Technology
08.2024 - Current
Human Resources Manager
Bal Line CJSC
12.2023 - Current
Finance Manager
Bal Line CJSC
01.2023 - 12.2023
Senior Financial and Budgeting Analyst
Bal Line CJSC
06.2021 - 01.2023
Financial Analyst
Bal Line CJSC
06.2017 - 08.2021
Corporate Customer Services
Kapital Bank
07.2015 - 03.2017
Project Coordinator
Azerfon
07.2014 - 07.2015
Call center operator
Azerfon
11.2013 - 07.2014
Agent
VIP Aviation Services
02.2012 - 09.2012
Bachelor's degree - Accounting and Auditing
Azerbaijan State University of Economics
- SHRM-CP, in progress, SHRM
- Certified HR Professional PHR, Barattson
- Human Resources Management, International Education Research Certification Center
- Advanced Excel, INNAB
- Labor code of Azerbaijan, Azerbaijan Training and Development Center
- Əmas (Labor and Employment subsystem), Performance Finance Academy
- Acca F1, exemption
- Acca F2, exemption
- Acca F3, exemption
- Acca F4, exemption
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