Akiel Clark

My responsibilities in this position was to scan and ring up items. I was also in charge of cleaning inside the store and outside. Wiping all appliances and counters to make sure they were clean. As well as make fresh coffee and stock the drink cooler and beer cooler and change the trashes inside as well as outside. Deescalating irate customers and printing and filing paperwork. Amongst other things as well I was responsible for and majority of these things were supposed to be completed in a 2 hour period when the store is closed down.

I was in charge of taking orders in the drive thru as well as upfront. When I was not busy with that I would as well drop food and sweep and tidy up. There wasn't a lot of people on the late night shift. So because of being short handed multiple positions were placed on me. I did well with multi tasking by taking orders/payments, and as well as cooking the food and getting it ready as well.

For the night audit shift I was responsible for checking in remaining guests. As well as I was responsible for answering any questions guest had. I also fulfilled any request that was needed. Such as extra sheets, pillows, tooth paste, tooth brushes, late check outs or adding days. I also was responsible for running the night audit reports and printing housekeeping vacant rooms. I printed reports and released deposits and took the deposits for the next day. Checked any discrepancies with rooms and out of order rooms amongst other things. I also had to send the night audit emails out every morning at 5 am.

My responsibilities at this job was to look after the store and work the cash register. I took money and gave change as well as provided gas services, and helped customers check out. I restocked freezers, ice, and the shelves. I swept and mopped the floors and recorded information needed for scratch offs. I had to count my drawer down and make sure it was at a certain amount before shift close. Maintained overall cleanliness of the establishment while maintaining excellent customers service.

This was a temp to hire position, and I worked with construction supplies. I counted, lifted, and stacked metal beams with coworkers. We had to make bundles of 30 and stack them neatly and strap together. Afterwards we were required to lift them with a forklift and put them in inventory in the correct spots based on size. We cut beams down to appropriate sizes and also discarded damaged material. We repeated this process other products stored in the storage yard.

I was responsible for making Italian beef sandwiches with any specific modifications. As well as making the complete order in a fast and timely manners. I as well cooked chicken sandwiches and worked the drive thru and took payments and orders.

This specific position I built doors by placing lights and frames into the door. As well as removed any extra glue or anything that would show when the door is painted. Another responsibility was making sure there wasnt any damages. If so I was responsible for fixing them if possible, and I had to cut out any excess things in or on the door or frame. I then attached two sticks and lifted/carried the door to the hangers where I hung it to be painted.

I was the grill and fry station. I controlled the dropping of any beef patties, chicken breast, and fish on the grill. I dropped meat and other things as well as made all the Fry's for all the orders as well. I mopped and cleaned up the store at the end of the night, and was responsible for cleaning grill, grill parts, fry station, fry parts, and the fryers.

I answered calls for quest diagnostics and I was responsible for scheduling appointments, and providing info for the company sponsored incentives. I solved and problems that the customers had. If I couldn't solve the issue I escalated to the next level, but I was mainly responsible for setting up appointments or cancelling or changes to the appointment. Then as well I was responsible for answer questions for that client. I worked for another client within the same company which was called M SURE. Here we dealt with Obama care and enrolling people and helping with Obama care insurance and any issues they have or questions. We signed up people gave info and calmed down and reassured irate customers. That was my main duties in the call center that I worked.